At a Glance
- Tasks: Be the friendly face for guests, managing check-ins and providing top-notch hospitality.
- Company: Join Leonardo Hotel Management, a vibrant team focused on guest experience.
- Benefits: Enjoy special room rates, ongoing training, and a fun work environment.
- Other info: Perfect for night owls looking for a dynamic role with growth potential.
- Why this job: Make a real impact on guests' experiences while working in a lively atmosphere.
- Qualifications: Great communication skills and a passion for hospitality.
The predicted salary is between 25000 - 30000 £ per year.
Leonardo Hotel Management (UK) Limited in Stretton Baskerville seeks a Night Porter/Receptionist. In this role, you will be the first friendly face our guests meet, responsible for organizing check-in/check-out and providing genuine hospitality.
You will work in a vibrant team, ensuring the safety of guests while managing room service. The position comes with many perks, including special room rates and ongoing job-related training.
Night Concierge & Guest Experience Lead employer: Leonardo Hotel Management (UK) Limited
Leonardo Hotel Management (UK) Limited offers a dynamic and supportive work environment in Stretton Baskerville, where employees are valued for their contributions to guest experiences. With a focus on genuine hospitality, the company provides excellent benefits such as special room rates and continuous training opportunities, fostering both personal and professional growth within a vibrant team culture.
Contact Details:
Leonardo Hotel Management (UK) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Concierge & Guest Experience Lead
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Leonardo Hotel Management (UK) Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Leonardo Hotel Management (UK) Limited
Don't be shy about reaching out to Leonardo Hotel Management (UK) Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Concierge & Guest Experience Lead
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Leonardo Hotel Management (UK) Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Leonardo Hotel Management (UK) Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
