At a Glance
- Tasks: Run night audits, balance accounts, and ensure guest satisfaction.
- Company: Join a welcoming hotel chain committed to diversity and inclusion.
- Benefits: Special room rates, recognition schemes, and wellness activities.
- Other info: Enjoy ongoing training and a supportive work environment.
- Why this job: Gain valuable experience in hospitality while making guests feel at home.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 22000 - 26000 £ per year.
As a Night Auditor, you will support the Front Office department’s strategic initiatives, supervise day‑to‑day operations, and ensure a seamless night audit process while upholding guest service standards.
Responsibilities
- Run the night audit, balancing end‑of‑day accounts and preparing reports.
- Take responsibility for the safety and security of the hotel and its guests.
- Communicate confidently with guests at the desk, via email, or over the phone.
- Assist guests during welcome and departure throughout the night.
- Manage room service orders and coordinate with the Night Porter to deliver meals.
Benefits
- Special rates on Leonardo Hotel rooms across the UK and Europe.
- Company‑wide recognition scheme with vouchers for high‑street shops.
- Talent referral scheme.
- Thank You Week activities, including ice‑cream trucks, yoga classes, and more.
- Wellbeing Calendar and ongoing training programmes.
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to change attitudes toward disability and provide opportunities ensuring everyone can fulfil their potential at work.
Night Auditor employer: Leonardo Hotel Management (UK) Limited
At Leonardo Hotels, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises inclusivity and employee wellbeing. As a Night Auditor, you will benefit from special rates on hotel rooms across the UK and Europe, participate in engaging activities during Thank You Week, and have access to ongoing training programmes that foster personal and professional growth. Join us in a supportive environment where your contributions are recognised and valued, making every night at our hotel a rewarding experience for both guests and staff.
Contact Details:
Leonardo Hotel Management (UK) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Auditor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. You never know who might have a lead on a Night Auditor position!
✨Tip Number 2
Practice your communication skills! As a Night Auditor, you'll be interacting with guests regularly. Try role-playing scenarios with a friend to boost your confidence in handling guest inquiries and concerns.
✨Tip Number 3
Show off your organisational skills! Create a checklist of tasks you’d handle during a night audit and share it during interviews. This will demonstrate your attention to detail and readiness for the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Night Auditor
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application:Make sure to tailor your application specifically for the Night Auditor role. Highlight your relevant experience and skills that align with the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Night Auditor position. Plus, it’s super easy to navigate!
How to prepare for a job interview at Leonardo Hotel Management (UK) Limited
✨Know Your Numbers
As a Night Auditor, you'll be handling accounts and reports, so brush up on your numerical skills. Familiarise yourself with basic accounting principles and be ready to discuss how you would balance end-of-day accounts during the interview.
✨Showcase Your Communication Skills
You'll be interacting with guests at all hours, so practice your communication techniques. Prepare examples of how you've handled guest inquiries or complaints in the past, and be ready to demonstrate your confidence over the phone and in person.
✨Understand Safety Protocols
Safety and security are paramount in this role. Research common hotel safety procedures and be prepared to discuss how you would ensure the safety of guests during your shift. This shows that you take the responsibility seriously.
✨Be Ready for Teamwork
You'll be coordinating with the Night Porter and other staff, so highlight your teamwork skills. Think of examples where you've successfully worked as part of a team, especially in high-pressure situations, and be ready to share those stories.
