At a Glance
- Tasks: Be the friendly face for guests, managing check-ins and providing local tips.
- Company: Join a welcoming hotel chain that values diversity and inclusion.
- Benefits: Enjoy special room rates, recognition rewards, and wellness activities.
- Other info: Opportunities for growth with ongoing training and a supportive team.
- Why this job: Make a difference in guests' experiences while developing your hospitality skills.
- Qualifications: Passionate about customer service and great at staying organised.
The predicted salary is between 20000 - 25000 £ per year.
Responsibilities:
- Serve as the first point of contact for guests
- Manage check-in and check-out processes
- Greet guests with warmth and professionalism
- Offer local guidance
- Maintain an organized front desk environment
- Provide exceptional hospitality
Key Attributes:
- Be yourself
- Passionate to make a difference and eager to bring new ideas
- Courteous to guests and colleagues at all times
- Use savvy knowledge for local recommendations
- Top-notch organizational skills
- Dependable and a reassuring influence for guests
Perks & Benefits:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme – earn vouchers for high-street shops
- Talent referral scheme
- Thank You Week: ice cream trucks, yoga classes and more
- Wellbeing Calendar
- Ongoing job-related training programmes with clear paths for progression
Our Commitment:
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered. We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to change attitudes towards disability and provide opportunities ensuring everyone can fulfil their potential at work.
Night Receptionist in London employer: Leonardo Hotel Management (UK) Limited
As a Night Receptionist at our hotel, you will be part of a vibrant team that values warmth, professionalism, and exceptional hospitality. We offer unique benefits such as special rates on hotel rooms across the UK and Europe, a company-wide recognition scheme, and ongoing training programmes that support your career progression. Our inclusive work culture ensures that every individual is welcomed and empowered, making it an excellent place for those looking to make a meaningful impact in the hospitality industry.
Contact Details:
Leonardo Hotel Management (UK) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Receptionist in London
✨Tip Number 1
When you’re heading into an interview, remember to showcase your personality! Be yourself and let your passion for hospitality shine through. We want to see how you can make a difference at the front desk.
✨Tip Number 2
Prepare some local recommendations to impress your interviewers. Show off your savvy knowledge about the area – it’s a great way to demonstrate your commitment to providing exceptional service!
✨Tip Number 3
Don’t forget to highlight your organisational skills during the interview. Talk about how you keep things running smoothly at the front desk, as this is key to being a dependable influence for guests.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Night Receptionist in London
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you can make a difference at our front desk.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience. Mention any previous roles where you've greeted guests or managed check-ins, and share how you’ve provided exceptional service in those situations.
Show Off Your Local Knowledge:Since we value local recommendations, include any savvy tips you have about the area. This will show us that you’re not just a great receptionist but also someone who can enhance our guests' experiences with insider knowledge.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Leonardo Hotel Management (UK) Limited
✨Know the Company
Before your interview, take some time to research the company and its values. Understanding their commitment to diversity and inclusion will help you align your answers with what they stand for, showing that you're a great fit for their team.
✨Showcase Your Hospitality Skills
As a Night Receptionist, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've provided exceptional service or resolved issues effectively. This will demonstrate your ability to create a welcoming environment.
✨Be Ready with Local Recommendations
Since local guidance is part of the role, think about some popular spots or hidden gems in the area. Being able to share these during your interview will show your enthusiasm for the job and your readiness to assist guests.
✨Demonstrate Organisational Skills
The role requires top-notch organisational skills. Be prepared to discuss how you manage tasks efficiently, especially during busy times. Sharing specific strategies or tools you use can highlight your dependability and reassure the interviewer of your capabilities.
