At a Glance
- Tasks: Run night audits, balance accounts, and ensure guest satisfaction.
- Company: Join a welcoming hotel chain with a focus on inclusivity.
- Benefits: Special room rates, recognition schemes, and wellness activities.
- Other info: Opportunities for growth and a commitment to diversity and inclusion.
- Why this job: Gain valuable experience in hospitality while making guests feel at home.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 32450 £ per year.
As a Night Auditor, you will support the Front Office department’s strategic initiatives, supervise day‑to‑day operations, and ensure a seamless night audit process while upholding guest service standards.
Responsibilities:
- Run the night audit, balancing end‑of‑day accounts and preparing reports.
- Take responsibility for the safety and security of the hotel and its guests.
- Communicate confidently with guests at the desk, via email, or over the phone.
- Assist guests during welcome and departure throughout the night.
- Manage room service orders and coordinate with the Night Porter to deliver meals.
Benefits:
- Special rates on Leonardo Hotel rooms across the UK and Europe.
- Company‑wide recognition scheme with vouchers for high‑street shops.
- Talent referral scheme.
- Thank You Week activities, including ice‑cream trucks, yoga classes, and more.
- Wellbeing Calendar and ongoing training programmes.
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to change attitudes toward disability and provide opportunities ensuring everyone can fulfil their potential at work.
Night Auditor in London employer: Leonardo Hotel Management (UK) Limited
As a Night Auditor at Leonardo Hotels, you will be part of a dynamic team that values inclusivity and personal growth. With special rates on hotel rooms across the UK and Europe, a commitment to employee wellbeing through various activities, and ongoing training programmes, we ensure our staff feel appreciated and supported. Join us in a workplace where your contributions are recognised, and you can thrive in a culture that celebrates diversity and fosters professional development.
Contact Details:
Leonardo Hotel Management (UK) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Auditor in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Leonardo Hotel Management (UK) Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Leonardo Hotel Management (UK) Limited
Don't be shy about reaching out to Leonardo Hotel Management (UK) Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Auditor in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Leonardo Hotel Management (UK) Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Leonardo Hotel Management (UK) Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
