At a Glance
- Tasks: Manage meetings and events enquiries while delivering top-notch customer service.
- Company: Join the vibrant Leonardo community with over 55 hotels across the UK & Ireland.
- Benefits: Enjoy special hotel rates, recognition schemes, and fun celebrations like pizza parties!
- Other info: Great career progression opportunities and a commitment to inclusivity.
- Why this job: Be part of a dynamic team and make a real impact in the hospitality industry.
- Qualifications: Passion for hospitality and strong relationship-building skills.
The predicted salary is between 25000 - 30000 £ per year.
Be Yourself – Be a Bold Team Player – Be Leonardo. Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland! As a Cluster Meetings & Events (M&E) Sales Executive, you’ll be making all the difference to the business, so we want you to bring your dynamic personality to work with you every day. You’ll be managing meetings and events enquiries efficiently, and delivering excellence to all of our valued customers and clients as part of a vibrant team.
Perks & Benefits
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company‑wide recognition scheme – earn vouchers to spend on a wide range of high street shops
- Meals on duty
- Talent referral scheme – earn a bonus for recommending a friend to join us
- Thank You Week celebrations (ice cream trucks, pizza parties, yoga classes, etc.)
- Employee Awards Celebration
- Access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job‑related training programmes with clear paths for progression
- Wellbeing Calendar
Responsibilities
- Increase conversion of enquiries by developing client relationships and maximising sales leads
- Produce function sheets and liaise closely with the hotel operational teams to ensure the smooth running of events
- Ensure Sales & Catering/Opera/Delphi are updated with accurate and relevant information in line with event contract – attention to detail is key
- Work with the M&E Office Manager to ensure revenue targets are achieved
- Develop strong relationships with organisers to ensure their requirements are fulfilled
- Gather feedback from clients – we love repeat business
- Have a genuine passion for hospitality and love delivering first‑class customer service
Why Join Us
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. We have support on tap, so expect top‑notch L & D programmes, practical training and clear progression within our vibrant and dynamic team.
Inclusion & Belief
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered. We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to change attitudes towards disability, and provide opportunities ensuring everyone is able to fulfil their potential at work.
Cluster M&E Sales Executive in London employer: Leonardo Hotel Management (UK) Limited
At Leonardo Hotels, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered. As a Cluster M&E Sales Executive, you'll enjoy exceptional benefits including special rates on hotel rooms, a company-wide recognition scheme, and ongoing training programmes that pave the way for career progression. Join us in a dynamic environment where your passion for hospitality can truly shine, and be part of a rapidly expanding hotel group committed to employee wellbeing and development.
Contact Details:
Leonardo Hotel Management (UK) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Cluster M&E Sales Executive in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Leonardo Hotel Management (UK) Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Leonardo Hotel Management (UK) Limited
Don't be shy about reaching out to Leonardo Hotel Management (UK) Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cluster M&E Sales Executive in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Leonardo Hotel Management (UK) Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Leonardo Hotel Management (UK) Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
