At a Glance
- Tasks: Support the Housekeeping team and ensure a smooth operation for guests.
- Company: Join the vibrant Leonardo Hotels community across the UK & Ireland.
- Benefits: Enjoy special hotel rates, recognition schemes, and wellness activities.
- Other info: Great training opportunities and clear paths for career progression.
- Why this job: Be part of a team that values respect, diversity, and personal growth.
- Qualifications: No specific qualifications needed, just a positive attitude and teamwork spirit.
The predicted salary is between 20000 - 25000 £ per year.
About the Role
Be Yourself – Be a Bold Team Player – Be Leonardo. Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland! The Linen Porter will support the smooth running and objectives of the Housekeeping department. All members of the department work together to create memorable moments for guests, in line with both company and hotel‑specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values while treating others with respect, dignity and fairness.
Responsibilities
- Assisting with guests’ requests – supporting VIP rooms, baby cots, and other special needs.
- Communicating and collaborating with the Housekeeping Supervisors.
- Ensuring linen chutes and linen stores are tidy and fit for use.
- Maintaining a fully stocked linen supply and distributing it among the departments to keep operations running smoothly.
Perks and Benefits
- Special rates on Leonardo Hotel rooms across the UK & Europe.
- Company‑wide recognition scheme – earn vouchers to spend on a wide range of high street shops.
- Talent referral scheme.
- Thank You Week: ice cream trucks, yoga classes and more.
- Wellbeing Calendar.
- Ongoing job‑related training programmes with clear paths for progression.
Our Commitment
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why Join Us?
We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top‑notch practical training and clear progression you’ll be on track for a brilliant future in hospitality!
We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to change attitudes towards disability, and provide opportunities ensuring everyone can fulfil their potential at work.
Linen Porter employer: Leonardo Hotel Management (UK) Limited
Leonardo Hotels is an exceptional employer that prioritises the well-being and growth of its team members. With a strong commitment to inclusivity and a vibrant work culture, employees enjoy unique benefits such as special rates on hotel rooms, ongoing training programmes, and a supportive environment that fosters personal and professional development. Join us in creating memorable experiences for our guests while being part of a community that values respect, dignity, and fairness.
Contact Details:
Leonardo Hotel Management (UK) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Linen Porter
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know of openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Don’t just apply and wait! Follow up on your applications. A quick email or call shows your enthusiasm and keeps you on their radar. Plus, it gives you a chance to ask any questions about the role.
✨Tip Number 3
Prepare for interviews by researching the company culture and values. At Leonardo, they value teamwork and respect, so be ready to share examples of how you embody these traits in your work.
✨Tip Number 4
Apply through our website for the best chance! We love seeing candidates who take the initiative to connect directly with us. Plus, it’s a great way to stay updated on new opportunities as they come up.
We think you need these skills to ace Linen Porter
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our values at Leonardo.
Tailor Your Application:Make sure to customise your application for the Linen Porter position. Highlight any relevant experience in housekeeping or customer service, and explain how you can contribute to creating memorable moments for our guests.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Leonardo Hotel Management (UK) Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what a Linen Porter does. Familiarise yourself with the responsibilities listed in the job description, like assisting with guests' requests and maintaining linen supplies. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Team Spirit
Since this role involves collaborating closely with other departments, be ready to share examples of how you've worked well in a team before. Highlight any experiences where you supported colleagues or contributed to a positive work environment. This will demonstrate that you embody the 'Be a Bold Team Player' ethos.
✨Emphasise Your Attention to Detail
As a Linen Porter, keeping things tidy and organised is crucial. Prepare to discuss how you ensure cleanliness and order in your previous roles. You might want to mention specific strategies you use to maintain high standards, as this aligns perfectly with the hotel's service objectives.
✨Align with Company Values
Leonardo Hotels values respect, dignity, and fairness. During your interview, reflect on these values and think about how they resonate with your own beliefs. Be prepared to discuss how you would act as an ambassador for the hotel and contribute to creating memorable moments for guests.
