At a Glance
- Tasks: Ensure guest safety, deliver excellent care, and prepare room service orders.
- Company: Join the vibrant Leonardo community with over 55 hotels across the UK & Ireland.
- Benefits: Special hotel rates, recognition schemes, wellbeing activities, and ongoing training.
- Other info: Great opportunities for progression and a commitment to inclusivity.
- Why this job: Be part of a supportive team and kickstart your career in hospitality.
- Qualifications: No specific qualifications required, just a passion for guest care.
The predicted salary is between 22000 - 25000 £ per year.
Be Yourself – Be a Bold Team Player – Be Leonardo. Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland! As a Night Porter, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support your Head of Department and keep things running like clockwork.
Take a deep breath because you’ll be stepping into a busy role! Whilst working as part of a vibrant team, you’ll be maximising guest satisfaction by delivering excellent guest care at all times. As well as interacting with guests at welcome and departure, you’ll also be shaping their experience by getting involved in the Kitchen to prepare room service orders.
Key Responsibilities- Along with your other colleagues in the Night team, take responsibility for the safety and security of the hotel and our guests.
- Carry out regular Fire Walks each night.
- Be detail‑oriented: you’ll be setting out ambient breakfast items in the morning, and it needs to look great!
- Special rates on Leonardo Hotel rooms across the UK & Europe.
- Company‑wide recognition scheme: earn vouchers to spend on a wide range of high street shops.
- Talent referral scheme.
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar.
- Ongoing job‑related training programmes with clear paths for progression.
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why come join us as a Night Porter? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top‑notch practical training and clear progression, you’ll be on track for a brilliant future in Hospitality!
At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality! We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to change attitudes towards disability, and provide opportunities ensuring everyone is able to fulfil their potential at work.
Night Porter in Inverness employer: Leonardo Hotel Management (UK) Limited
At Leonardo Hotels, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered. As a Night Porter, you'll enjoy unique benefits such as special rates on hotel rooms, a company-wide recognition scheme, and ongoing training programmes that pave the way for your career progression in the hospitality industry. Join us to be part of a community that prioritises both guest satisfaction and employee wellbeing, ensuring a rewarding and meaningful work experience.
Contact Details:
Leonardo Hotel Management (UK) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in Inverness
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know of openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Get your game face on and prepare for interviews! Research common questions for Night Porters and practice your answers. Show off your passion for guest care and how you can contribute to the team at Leonardo.
✨Tip Number 3
Don’t just apply anywhere; apply through our website! It shows you’re genuinely interested in being part of the Leonardo community. Plus, it makes it easier for us to spot your application!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer’s mind. We love seeing that kind of initiative!
We think you need these skills to ace Night Porter in Inverness
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the Night Porter role and how you can contribute to our vibrant team.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your relevant experience and skills that align with the responsibilities of a Night Porter. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Night Porter position. Plus, it’s super easy to do!
How to prepare for a job interview at Leonardo Hotel Management (UK) Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Night Porter entails. Familiarise yourself with the key responsibilities like guest interaction, safety protocols, and kitchen duties. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Guest Care Skills
Since guest satisfaction is a top priority, think of examples from your past experiences where you went above and beyond for customers. Whether it’s resolving an issue or simply making someone’s day better, sharing these stories will highlight your commitment to excellent service.
✨Emphasise Teamwork
As a Night Porter, you'll be part of a vibrant team. Be ready to discuss how you work well with others, especially in busy environments. Mention any previous roles where collaboration was key, and how you contributed to a positive team atmosphere.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the hotel’s culture, training programmes, or opportunities for progression. This shows that you’re not just interested in the job, but also in being part of the Leonardo community.
