At a Glance
- Tasks: Keep our hotel sparkling clean and create memorable moments for guests.
- Company: Join the vibrant NYX Hotels team, part of Leonardo Hotels.
- Benefits: Enjoy special rates, recognition schemes, and wellbeing activities.
- Other info: Flexible hours, ongoing training, and clear paths for career progression.
- Why this job: Be at the heart of hospitality and make a real impact on guest experiences.
- Qualifications: No prior experience needed; just bring your enthusiasm and teamwork spirit.
The predicted salary is between 20000 - 25000 £ per year.
NYX Hotels is giving laidback luxury: we are THE destination! Our NYX team (we call them City Lovers!) is a diverse bunch of vibrant people, who are on a mission to make NYX the first choice for guests looking for a high-end stay with a unique, urban feel. NYX Hotels is a part of the Leonardo Hotels portfolio.
The Room Attendant will support the smooth running and objectives of the Housekeeping department. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel.
You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.
As a Room Attendant, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support the Head Housekeeper and keep our hotel clean as a whistle. We offer flexible working conditions with the opportunity for overtime. Full training will be provided so that you are confident to ensure that every bedroom and bathroom is clean and well-presented for our guests.
Key Responsibilities- Dusting, polishing, vacuuming
- Refreshing of all towels and linen as required
- Stripping and making beds
- Cleaning bathrooms
- Reporting any maintenance issues and safety hazards
- Working as part of a vibrant team to exceed our guests’ expectations
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
- Talent referral scheme
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar
- Ongoing job-related training programmes with clear paths for progression
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
At NYX Hotels, we look after our City Lovers just as well as we look after our guests. Once you’re part of the NYX team, you’re part of the Leonardo Hotels community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality! We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to change attitudes towards disability, and provide opportunities ensuring everyone is able to fulfil their potential at work.
housekeeper-2 employer: Leonardo Hotel Management (UK) Limited
At NYX Hotels, we pride ourselves on being an excellent employer, offering a vibrant work culture where every team member is valued and respected. With flexible working conditions, comprehensive training programmes, and clear paths for progression, our City Lovers can thrive in their roles while enjoying unique benefits like special rates on hotel rooms and wellness initiatives. Join us to be part of a community that prioritises genuine hospitality and supports your growth in the dynamic world of hospitality.
Contact Details:
Leonardo Hotel Management (UK) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land housekeeper-2
✨Tip Number 1
Get to know the hotel vibe! Before your interview, check out NYX Hotels online and see what makes them unique. This way, you can show off your knowledge and passion for their laidback luxury style.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you insider tips and maybe even put in a good word for you when you apply through our website.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to housekeeping and customer service. Think about how you can demonstrate your teamwork skills and commitment to guest satisfaction.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace housekeeper-2
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re excited about joining our NYX team.
Tailor Your Application:Make sure to tailor your application to the role of Room Attendant. Highlight any relevant experience you have in housekeeping or customer service, and connect it back to how you can contribute to creating memorable moments for our guests.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and understand. This will help us see how you fit into our vibrant team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits right there.
How to prepare for a job interview at Leonardo Hotel Management (UK) Limited
✨Know the Company Culture
Before your interview, take some time to understand NYX Hotels' laidback luxury vibe and their mission to create memorable moments for guests. Familiarise yourself with their values and how they treat both guests and team members. This will help you align your answers with what they’re looking for.
✨Showcase Your Team Spirit
As a Room Attendant, you'll be part of a vibrant team. Be ready to share examples of how you've worked well in a team before. Highlight your ability to collaborate and support others, as this is key to exceeding guests’ expectations at NYX Hotels.
✨Demonstrate Attention to Detail
Housekeeping is all about the details! Prepare to discuss how you ensure cleanliness and presentation in your previous roles. You might even want to mention specific tasks like dusting, polishing, or making beds to show you know what the job entails.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! Inquire about the training programmes or the company’s approach to employee wellbeing. This shows your genuine interest in the role and helps you determine if NYX Hotels is the right fit for you.
