Leonardo Hotels is seeking a proactive Reception Supervisor to lead a front desk team and ensure outstanding guest care across shifts. You will supervise colleagues, collaborate with other departments, and maintain a strong presence to resolve issues promptly while upholding brand standards.
The role emphasises coaching, creative problem-solving, and ongoing training to drive high guest satisfaction and consistent service delivery across all hotel outlets.
#J-18808-LjbffrGuest Experience Supervisor – Front Office Lead employer: Leonardo Hotel Management (UK) Limited
Leonardo Hotel Management (UK) Limited offers a vibrant work culture in Chester, where employees are valued for their contributions to exceptional guest experiences. With a strong focus on ongoing learning and development, team members can expect meaningful career growth in the hospitality sector, all while enjoying the unique charm of working in a historic city known for its rich heritage and welcoming atmosphere.
Contact Details:
Leonardo Hotel Management (UK) Limited Recruitment Team
