At a Glance
- Tasks: Be the friendly face of our hotel, ensuring guests feel welcome and supported.
- Company: Join Leonardo Hotel Management, a leader in hospitality with a focus on guest experience.
- Benefits: Enjoy special hotel rates, ongoing training, and recognition for your hard work.
- Other info: Great opportunities for progression in a dynamic and supportive environment.
- Why this job: Make a real difference in guests' experiences while growing your career in hospitality.
- Qualifications: A welcoming attitude and passion for customer service are essential.
The predicted salary is between 20000 - 25000 £ per year.
Leonardo Hotel Management (UK) Limited is looking for a Receptionist to join our team in Edinburgh. As the first point of contact for our guests, you'll support the smooth running of the Front Office department, ensuring exceptional customer service with a welcoming attitude.
This role offers opportunities for progression with ongoing training and perks such as special hotel rates and recognition schemes. Join us in making a difference and providing genuine hospitality!
Front Desk Host - Guest Experience Champion employer: Leonardo Hotel Management (UK) Limited
Leonardo Hotel Management (UK) Limited is an excellent employer, offering a vibrant work culture in the heart of Edinburgh where you can thrive as a Front Desk Host. With a strong focus on employee growth through ongoing training and development, alongside attractive benefits like special hotel rates and recognition schemes, we empower our team to deliver exceptional guest experiences while enjoying a rewarding career in hospitality.
Contact Details:
Leonardo Hotel Management (UK) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front Desk Host - Guest Experience Champion
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Leonardo Hotel Management (UK) Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Leonardo Hotel Management (UK) Limited
Don't be shy about reaching out to Leonardo Hotel Management (UK) Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front Desk Host - Guest Experience Champion
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Leonardo Hotel Management (UK) Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Leonardo Hotel Management (UK) Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
