At a Glance
- Tasks: Be the vibrant host, leading events and ensuring customer satisfaction.
- Company: Join Leonardo Hotels, a welcoming and inclusive workplace.
- Benefits: Enjoy special hotel rates, recognition schemes, and wellness activities.
- Other info: Opportunities for growth with ongoing training and support.
- Why this job: Make a real impact by creating memorable experiences for guests.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Act as a vibrant host for customers and excel at recognising their needs; customer retention is crucial.
- Be hands-on and visible in the operation, leading the team and multitasking.
- Own the maintenance of hotel facilities and equipment.
- Establish strong communication relationships with organisers and other departments.
- Ensure staffing levels are adequate for upcoming events (INDLH).
Benefits
- Special rates on Leonardo Hotel rooms across the UK & Europe.
- Company-wide recognition scheme: earn vouchers for high-street shops.
- Talent referral scheme.
- Thank You Week: from ice cream trucks to yoga classes and many more.
- Wellbeing Calendar.
- Ongoing job-related training programmes with clear paths for progression.
About the Employer
At Leonardo Hotels, we are committed to creating a welcoming, inclusive workplace where everyone is valued. We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to support disability inclusion and provide opportunities for all employees to reach their potential.
Conference & Banqueting Manager employer: Leonardo Hotel Management (UK) Limited
At Leonardo Hotels, we pride ourselves on fostering a vibrant and inclusive work environment where every team member is valued and empowered. As a Conference & Banqueting Manager, you will enjoy unique benefits such as special rates on hotel rooms across the UK and Europe, a company-wide recognition scheme, and ongoing training programmes that pave the way for your career progression. Our commitment to employee wellbeing is evident through initiatives like Thank You Week and a comprehensive Wellbeing Calendar, making us an excellent employer for those seeking meaningful and rewarding employment.
Contact Details:
Leonardo Hotel Management (UK) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Banqueting Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Leonardo Hotels' values and mission. This way, you can show how you fit right in and share your passion for creating a welcoming environment.
✨Tip Number 2
Practice your hosting skills! Since you'll be acting as a vibrant host, think of examples from your past experiences where you've excelled at customer service. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your multitasking abilities! Prepare to discuss how you've successfully managed multiple tasks or events at once. This will demonstrate that you're hands-on and ready to lead the team effectively.
✨Tip Number 4
Don’t forget to network! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just help you land that job through our website!
We think you need these skills to ace Conference & Banqueting Manager
Some tips for your application 🫡
Show Your Personality:When writing your application, let your vibrant personality shine through! We want to see how you can be a fantastic host and connect with customers. Don’t be afraid to share your unique experiences that highlight your customer service skills.
Be Specific About Your Experience:Make sure to detail your hands-on experience in managing events or leading teams. We love seeing specific examples of how you've multitasked in busy environments and maintained high standards. This helps us understand how you can excel in our dynamic setting.
Highlight Communication Skills:Strong communication is key for this role, so emphasise your ability to build relationships with organisers and other departments. Share instances where your communication made a difference in event success or team collaboration.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team at Leonardo Hotels!
How to prepare for a job interview at Leonardo Hotel Management (UK) Limited
✨Know Your Venue
Familiarise yourself with the hotel and its facilities before the interview. Understand the layout, the types of events hosted, and any unique features that set it apart. This will show your enthusiasm and help you answer questions more effectively.
✨Showcase Your Hosting Skills
Prepare examples of how you've excelled in customer service and event management in the past. Think about specific situations where you recognised a customer's needs and how you went above and beyond to ensure their satisfaction.
✨Communicate Like a Pro
Strong communication is key for this role. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you would establish relationships with organisers and collaborate with other departments to ensure seamless events.
✨Demonstrate Leadership Qualities
As a Conference & Banqueting Manager, you'll need to lead a team effectively. Prepare to discuss your leadership style and provide examples of how you've motivated and managed teams in high-pressure situations. Highlight your multitasking abilities too!
