At a Glance
- Tasks: Be the vibrant host, leading events and ensuring customer satisfaction.
- Company: Join Leonardo Hotels, a welcoming and inclusive workplace.
- Benefits: Enjoy special hotel rates, recognition schemes, and wellness activities.
- Other info: Opportunities for growth and ongoing training in a supportive environment.
- Why this job: Make memorable experiences for guests while developing your career.
- Qualifications: Strong communication skills and a passion for hospitality.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Act as a vibrant host for customers and excel at recognising their needs; customer retention is crucial.
- Be hands-on and visible in the operation, leading the team and multitasking.
- Own the maintenance of hotel facilities and equipment.
- Establish strong communication relationships with organisers and other departments.
- Ensure staffing levels are adequate for upcoming events (INDLH).
Benefits
- Special rates on Leonardo Hotel rooms across the UK & Europe.
- Company-wide recognition scheme: earn vouchers for high-street shops.
- Talent referral scheme.
- Thank You Week: from ice cream trucks to yoga classes and many more.
- Wellbeing Calendar.
- Ongoing job-related training programmes with clear paths for progression.
About the Employer
At Leonardo Hotels, we are committed to creating a welcoming, inclusive workplace where everyone is valued. We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to support disability inclusion and provide opportunities for all employees to reach their potential.
Conference & Banqueting Lead: Guest Experience & Events employer: Leonardo Hotel Management (UK) Limited
At Leonardo Hotels, we pride ourselves on fostering a vibrant and inclusive work environment where every team member is valued and empowered to excel. With exceptional benefits such as special room rates across the UK and Europe, a company-wide recognition scheme, and ongoing training programmes that pave the way for career progression, we ensure our employees thrive both personally and professionally. Located in a dynamic setting, our commitment to wellbeing and community engagement makes us an outstanding employer for those seeking meaningful and rewarding careers in hospitality.
Contact Details:
Leonardo Hotel Management (UK) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Banqueting Lead: Guest Experience & Events
✨Tip Number 1
Get to know the company culture! Before your interview, check out Leonardo Hotels' values and mission. This way, you can show how your vibe matches theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice your hosting skills! Since the role is all about guest experience, think of examples where you've gone above and beyond for customers. Share these stories during your chat to really stand out.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Leonardo family.
We think you need these skills to ace Conference & Banqueting Lead: Guest Experience & Events
Some tips for your application 🫡
Show Your Personality:When writing your application, let your vibrant personality shine through! We want to see how you can bring energy and enthusiasm to the role, so don’t be afraid to express yourself and share your passion for guest experience.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in events and customer service. We love seeing how your skills align with our needs, so connect the dots between your past roles and what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and qualifications. Avoid fluff and focus on what makes you a great fit for the Conference & Banqueting Lead role.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen and ready to join the Leonardo Hotels family!
How to prepare for a job interview at Leonardo Hotel Management (UK) Limited
✨Show Your Hosting Skills
As a Conference & Banqueting Lead, you'll need to be a vibrant host. During the interview, share examples of how you've recognised and met customer needs in past roles. This will demonstrate your ability to create a welcoming atmosphere.
✨Demonstrate Multitasking Abilities
Being hands-on and visible is key in this role. Prepare to discuss specific situations where you successfully managed multiple tasks at once. Highlighting your organisational skills will show that you're ready to lead a team effectively.
✨Communicate Like a Pro
Strong communication is essential for building relationships with organisers and other departments. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios to showcase your interpersonal skills.
✨Know the Company Culture
Leonardo Hotels values inclusivity and employee wellbeing. Familiarise yourself with their initiatives, like the Thank You Week and ongoing training programmes. Mentioning these during your interview will show that you're aligned with their values and ready to contribute positively.
