At a Glance
- Tasks: Join a vibrant team to set up and manage events with a friendly touch.
- Company: Be part of the Leonardo community, a leading hotel group in the UK & Ireland.
- Benefits: Enjoy special hotel rates, recognition schemes, and wellness activities.
- Other info: Flexible shifts and clear paths for career progression await you.
- Why this job: Make guests feel welcome while gaining valuable experience in hospitality.
- Qualifications: Strong communication skills and a can-do attitude are essential.
The predicted salary is between 10 - 12 £ per hour.
Be Yourself – Be a Bold Team Player – Be Leonardo. You’ll be part of the Leonardo community of over 55 hotels across the UK & Ireland. As a Meetings and Events (M&E) Porter you’ll be a face of the hotel, bringing a warm and friendly personality to work every day. This is a busy, hands-on role within the M&E department; with great attention to detail you’ll be setting up, refreshing and clearing rooms to the high Leonardo standard. You’ll work as part of a vibrant team to ensure all guests have a first-class experience with us.
Responsibilities
- Be yourself and bring a warm, friendly personality to work as part of the M&E team.
- Think on your feet to meet clients’ needs; maintain a can-do attitude.
- Have great communication skills: greet organisers, ensure guests’ needs are met and work with others to achieve the department’s KPIs.
- Be self-motivated and comfortable working alone at times.
- Work well in a team during large events.
- Be a hands-on contributor in the M&E department: setting up, refreshing and clearing rooms to the Leonardo standard.
Qualifications
- Clear communication and customer-service orientation.
- Ability to work in a fast-paced environment.
- Willingness to be flexible for events and shifts; strong team player.
Benefits & Perks
- Special rates on Leonardo Hotel rooms across the UK & Europe.
- Company-wide recognition scheme: vouchers for high street shops.
- Talent referral scheme.
- Thank You Week: ice cream trucks, yoga classes and more.
- Wellbeing Calendar and ongoing job-related training with clear paths for progression.
Commitment to Belonging
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Company Commitments
Leonardo Hotels is a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to change attitudes towards disability and provide opportunities ensuring everyone is able to fulfil their potential at work.
Casual Conference & Banqueting Assistant employer: Leonardo Hotel Management (UK) Limited
At Leonardo Hotels, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered. As a Casual Conference & Banqueting Assistant, you'll enjoy unique benefits such as special rates on hotel rooms across the UK and Europe, ongoing training opportunities, and a commitment to your wellbeing through initiatives like Thank You Week. Join us in creating memorable experiences for our guests while building a rewarding career in hospitality.
Contact Details:
Leonardo Hotel Management (UK) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Conference & Banqueting Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out Leonardo Hotels' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with guests and team members, try role-playing common scenarios with a friend. This will help you feel more confident and ready to shine during your interview.
✨Tip Number 3
Be prepared to showcase your flexibility! Think of examples from your past experiences where you adapted to changing situations or worked well under pressure. This will demonstrate your can-do attitude, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Leonardo community. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Casual Conference & Banqueting Assistant
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your warm and friendly side. Remember, we’re looking for team players who can bring a positive vibe to our M&E department.
Tailor Your Application:Make sure to tailor your application to the role of Casual Conference & Banqueting Assistant. Highlight your communication skills and any experience you have in fast-paced environments. We love seeing how you can meet our guests' needs and contribute to the team!
Show Your Flexibility:Flexibility is key in this role, so mention any experience you have working varied shifts or adapting to changing situations. We appreciate candidates who can think on their feet and maintain a can-do attitude, especially during busy events!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re genuinely interested in joining our Leonardo community!
How to prepare for a job interview at Leonardo Hotel Management (UK) Limited
✨Show Your Personality
As a Casual Conference & Banqueting Assistant, your warm and friendly personality is key. Make sure to let that shine through during the interview. Share personal anecdotes that highlight your customer service skills and how you connect with guests.
✨Demonstrate Team Spirit
This role is all about teamwork, so be prepared to discuss your experiences working in a team. Think of examples where you contributed to a successful event or helped a colleague out. Show them you’re a team player who can also thrive independently when needed.
✨Be Ready for Fast-Paced Scenarios
Expect questions about how you handle pressure and fast-paced environments. Prepare specific examples of times when you had to think on your feet or adapt quickly to changing situations. This will show you can keep up with the demands of the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
