At a Glance
- Tasks: Deliver first-class hospitality in our vibrant restaurant and bar.
- Company: Join the Leonardo community with over 55 hotels across the UK & Ireland.
- Benefits: Special hotel rates, recognition schemes, and ongoing training for career growth.
- Other info: We celebrate diversity and provide support for everyone to thrive.
- Why this job: Be the face of our hotel and create memorable experiences for guests.
- Qualifications: A warm personality and a can-do attitude are essential.
The predicted salary is between 10 - 12 £ per hour.
Be Yourself – Be a Bold Team Player – Be Leonardo. Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland! As a Food and Beverage Assistant, you’ll be the face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! You’ll be working as part of a vibrant team to deliver first‑class hospitality to our guests in the hotel’s restaurant and bar.
Responsibilities
- Share your positive energy with guests and your team
- Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again
- Have a can‑do attitude
- Be confident in speaking with guests and the team – we love building a good rapport
- We are looking for a team member who can work a mixture of mornings as part of our breakfast team, and evenings in our bar and restaurant.
Benefits
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company‑wide recognition scheme – earn vouchers to spend on a wide range of high street shops
- Talent referral scheme
- Thank You Week – from ice cream trucks to yoga classes and lots in between
- Wellbeing Calendar
- Ongoing job‑related training programmes with clear paths for progression
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone is seen, heard, and empowered. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top‑notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality! We’re a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to change attitudes towards disability, and provide opportunities ensuring everyone is able to fulfil their potential at work.
F&B Assistant (Casual) in Birmingham employer: Leonardo Hotel Management (UK) Limited
At Leonardo Hotels, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered. As a Food and Beverage Assistant, you'll enjoy special rates on hotel rooms across the UK and Europe, along with ongoing training programmes that pave the way for your career progression in hospitality. Join us in creating memorable experiences for our guests while being part of a supportive community that celebrates diversity and well-being.
Contact Details:
Leonardo Hotel Management (UK) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land F&B Assistant (Casual) in Birmingham
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Leonardo Hotel Management (UK) Limited and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace F&B Assistant (Casual) in Birmingham
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Leonardo Hotel Management (UK) Limited that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Leonardo Hotel Management (UK) Limited.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Leonardo Hotel Management (UK) Limited get a sense of who you are beyond your experience!
How to prepare for a job interview at Leonardo Hotel Management (UK) Limited
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Leonardo Hotel Management (UK) Limited and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
