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- Tasks: As a Room Attendant, you'll keep our hotel sparkling clean and support the Head Housekeeper.
- Company: Join Leonardo, a rapidly growing hotel group with over 270 hotels across the UK and Europe.
- Benefits: Enjoy flexible hours, special hotel rates, recognition schemes, and wellness support.
- Why this job: Be part of a vibrant team, develop your skills, and enjoy a fun workplace culture.
- Qualifications: No prior experience needed; just bring your positive energy and willingness to learn!
- Other info: Access ongoing training and clear paths for progression in the hospitality industry.
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Be Yourself – Be a Bold Team Player – Be Leonardo
As a Room Attendant, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support the Head Housekeeper and keep our hotel clean as a whistle. We offer flexible working conditions with the opportunity for overtime. Full training will be provided so that you are confident to ensure that every bedroom and bathroom is clean and well-presented for our guests.
Here are some of the key responsibilities for a Room Attendant:
- Refreshing of all towels and linen as required
- Stripping and making beds
- Reporting any maintenance issues and safety hazards
- Working as part of a vibrant team to exceed our guests’ expectations.
Some of the perks our colleagues enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
- The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression
- Be yourself!
- Bring your positive energy to work with you every day
- Build a great rapport with the team members around you
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!
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Room Attendant employer: Leonardo Hotel London Croydon
Contact Detail:
Leonardo Hotel London Croydon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the hotel’s values and culture. Since we value being bold and a team player, think about how you can demonstrate these traits in your interactions during the interview process.
✨Tip Number 2
Prepare to discuss your previous experience in hospitality or cleaning roles. Highlight specific examples where you went above and beyond to ensure guest satisfaction, as this aligns with our goal of exceeding expectations.
✨Tip Number 3
Show enthusiasm for teamwork. We’re looking for someone who can build great rapport with colleagues, so be ready to share how you’ve successfully collaborated with others in past roles.
✨Tip Number 4
Research common cleaning protocols and safety standards in the hospitality industry. Being knowledgeable about these practices will demonstrate your commitment to maintaining a clean and safe environment for our guests.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and expectations of a Room Attendant. Tailor your application to highlight relevant experience and skills that align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work at Leonardo and how you can contribute to the team. Use specific examples from your past experiences to demonstrate your suitability.
Highlight Relevant Experience: In your CV, focus on any previous roles in hospitality or cleaning services. Emphasise your attention to detail, ability to work in a team, and any experience with customer service, as these are crucial for a Room Attendant.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application shows professionalism and attention to detail, which is essential in the hospitality industry.
How to prepare for a job interview at Leonardo Hotel London Croydon
✨Show Your Team Spirit
As a Room Attendant, you'll be part of a vibrant team. Highlight your ability to work collaboratively and share examples of how you've contributed to a team in the past.
✨Demonstrate Attention to Detail
The role requires keeping the hotel clean and well-presented. Be prepared to discuss how you ensure high standards in your work and any relevant experiences that showcase your attention to detail.
✨Express Your Positive Energy
Bring your positive attitude to the interview. The company values individuals who can uplift the team atmosphere, so share how you maintain a cheerful disposition even during busy times.
✨Ask About Training Opportunities
Since the company offers ongoing training and progression paths, show your eagerness to learn by asking about the training programmes available for Room Attendants and how they can help you grow in your career.