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- Tasks: Lead a vibrant team to ensure guests have an incredible experience.
- Company: Dynamic hotel brand focused on exceptional guest experiences.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Why this job: Be the heartbeat of the hotel and inspire your team every day.
- Qualifications: Strong leadership skills and a passion for hospitality.
- Other info: Fast-paced role with plenty of opportunities to shine.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Be Yourself – Be an Inspiration to Your Team – Be Leonardo
As an Operations Manager, you’ll keep the hotel running like clockwork and take responsibility of the Food and Beverage department. Responsible for day to day operations in the absence of the Hotel Manager. you will lead your team to ensure our guests have an incredible experience with us. Take a deep breath because you’ll be stepping into a busy role! You’ll be working alongside the General Manager to oversee operations, ensure every stay is extra special and inspire a vibrant team to exceed our guests’ expectations. We’re looking for someone with key people skills, who is great at getting the best out of their team by giving them that get-up-and-go!
Some of the perks you could enjoy include:
As an Operations Manager, you will:
Why come join us?
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued. It’s our role to keep you at the top of your game by offering genuine management opportunities for development and progression. In fact, our “High Potential Programme” is designed just for leaders like you! The programme has been created to progress Operations Managers to their first Hotel Manager role. The programme develops your skills and knowledge at Leonardo Hotels, along with an Institute of Leadership and Management (ILM) certificate and membership of the Institute of Hospitality (IoH). With our support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality.
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!
Operations Manager employer: Leonardo Hotel London Croydon
Contact Detail:
Leonardo Hotel London Croydon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with fellow professionals on LinkedIn. You never know who might have the inside scoop on an Operations Manager role!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how you can inspire your team to align with them. Show them you're not just a fit for the role, but for their vibe too!
✨Tip Number 3
Practice your answers to common interview questions, especially those related to team leadership and guest experience. We want you to feel confident and ready to showcase your skills when it counts!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating incredible experiences for guests and leading a vibrant team.
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your relevant experience and skills that align with keeping the hotel running smoothly and inspiring your team.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for this busy role. Share specific examples of how you've successfully managed operations in the past and how you can bring that expertise to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Leonardo Hotel London Croydon
✨Know the Company Inside Out
Before your interview, make sure you research the hotel and its values. Understand their mission and what makes them unique in the hospitality industry. This will help you align your answers with their goals and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to inspire and motivate others, as this is key to ensuring a vibrant team atmosphere.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, like a guest complaint or a staffing issue. Think through potential scenarios and have clear, structured responses ready. This will demonstrate your problem-solving skills and your ability to keep operations running smoothly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the hotel's culture, team dynamics, or future projects. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
