Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests and ensure a smooth check-in and check-out experience.
- Company: Join the vibrant Leonardo community with over 55 hotels across the UK & Ireland.
- Benefits: Enjoy special hotel rates, recognition schemes, and wellness activities.
- Other info: Ongoing training and clear paths for career progression in a supportive environment.
- Why this job: Be the friendly face of the hotel and create memorable moments for guests.
- Qualifications: Passionate about hospitality, with great organisational and communication skills.
The predicted salary is between 20000 - 25000 ÂŁ per year.
Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland! The Receptionist will support the smooth running and objectives of the Front Office department. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness. As a Receptionist you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! Working as part of a vibrant team, you’ll be an ambassador for the hotel as the first person our guests will meet. Whilst organising all aspects of the check-in and check-out processes, you’ll be offering guests the real 5-star treatment at our hotel!
If you’re our ideal Receptionist, you will:
- Be passionate to make a difference and eager to bring new ideas to the table
- Be courteous to guests and colleagues at all times
- Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city
- Have top-notch organisational skills
- Be dependable, and a reassuring influence for guests
Some of the perks our Receptionist could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
- Talent referral scheme
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar
- Ongoing job-related training programmes with clear paths for progression
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why come join us as a Receptionist? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Receptionist in Liverpool employer: Leonardo Hotel Liverpool
Contact Detail:
Leonardo Hotel Liverpool Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Liverpool
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Leonardo Hotels. Familiarise yourself with their values and what makes them unique. This way, you can show off your knowledge and passion during the chat!
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the first face guests see, so it’s crucial to demonstrate your warm and friendly personality. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Think about examples from your past where you've juggled multiple tasks successfully. Be ready to share these stories in your interview to highlight how dependable you are.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there, so keep an eye out for any roles that suit your vibe!
We think you need these skills to ace Receptionist in Liverpool
Some tips for your application 🫡
Show Your Personality: When you're applying, let your warm and friendly personality shine through! We want to see the real you, so don’t be afraid to express what makes you unique and how you can contribute to our vibrant team.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your organisational skills and any experience that shows you can provide top-notch service, just like we do at Leonardo Hotels.
Be Courteous and Professional: Remember, as a Receptionist, you'll be the first point of contact for our guests. Use polite language and a professional tone in your written application to demonstrate your commitment to courtesy and respect.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role and our amazing company culture!
How to prepare for a job interview at Leonardo Hotel Liverpool
✨Show Your Personality
As a Receptionist, your warm and friendly personality is key! During the interview, let your true self shine through. Share personal anecdotes that highlight your passion for hospitality and how you create memorable moments for guests.
✨Know the Company Values
Familiarise yourself with Leonardo Hotels' vision, mission, and values. Be prepared to discuss how you embody these principles in your work. This shows that you’re not just looking for a job, but that you genuinely want to be part of their community.
✨Demonstrate Team Spirit
Collaboration is crucial in this role. Think of examples where you've worked effectively in a team. Highlight your ability to support colleagues and contribute to a positive atmosphere, as this aligns with the hotel’s emphasis on teamwork.
✨Prepare for Scenario Questions
Expect questions about handling busy situations or difficult guests. Prepare specific scenarios from your past experiences where you successfully managed such challenges. This will showcase your organisational skills and dependability under pressure.