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- Tasks: Support hotel operations and ensure guest satisfaction during the night shift.
- Company: Join a fast-growing hotel group with a vibrant team culture.
- Benefits: Special room rates, meals on duty, and recognition rewards.
- Why this job: Be part of a supportive community and develop your hospitality skills.
- Qualifications: Detail-oriented and responsible for guest safety and security.
- Other info: Access to training programmes and clear paths for career progression.
The predicted salary is between 1300 - 1800 ÂŁ per month.
As a Night Porter, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support your Head of Department and keep things running like clockwork. Take a deep breath because you’ll be stepping into a busy role! Whilst working as part of a vibrant team, you’ll be maximising guest satisfaction by delivering excellent guest care at all times. As well as interacting with guests at welcome and departure, you’ll also be shaping their experience by getting involved in the Kitchen to prepare room service orders.
Some of the perks our colleagues enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration.
The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support. Ongoing job-related training programmes with clear paths for progression.
If you’re our ideal Night Porter, you will:
- Be yourself! (Along with your other colleagues in the Night team), take responsibility for the safety and security of the hotel and our guests
- Carry out regular Fire Walks each night
- Be detail-oriented: you’ll be setting out ambient breakfast items in the morning, and it needs to look great!
Why come join us? We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Our Story: Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years; there’s never been a more exciting time to come join us!
Night Porter in Inverness employer: Leonardo Hotel Inverness
Contact Detail:
Leonardo Hotel Inverness Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Inverness
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Leonardo Hotels. Familiarise yourself with their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your guest interaction skills! As a Night Porter, you'll be engaging with guests regularly. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can deliver excellent guest care when it counts.
✨Tip Number 3
Show off your teamwork spirit! Highlight any past experiences where you've worked as part of a team. Whether it's in hospitality or another field, demonstrating your ability to collaborate and support your colleagues will make you stand out.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and gives you a better chance of landing that interview. Plus, you’ll be one step closer to becoming part of the Leonardo family!
We think you need these skills to ace Night Porter in Inverness
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our vibrant team.
Tailor Your Application: Make sure to customise your application for the Night Porter role. Highlight your relevant experience and skills that align with the job description, especially your attention to detail and guest care abilities.
Show Enthusiasm: We love candidates who are excited about joining our team! In your application, express your passion for hospitality and why you’re keen to be part of the Leonardo community. It’ll make you stand out!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Leonardo Hotel Inverness
✨Show Your Personality
As a Night Porter, being yourself is key! Let your personality shine through during the interview. Share stories that highlight your experience in hospitality and how you connect with guests. This role is all about guest satisfaction, so showing your enthusiasm for creating memorable experiences will set you apart.
✨Demonstrate Team Spirit
This position requires you to be a bold team player. Be prepared to discuss examples of how you've worked effectively in a team before. Highlight your ability to support colleagues and contribute to a positive work environment, as this is crucial for keeping things running smoothly at the hotel.
✨Attention to Detail Matters
The job involves setting up breakfast items and ensuring everything looks great. During the interview, mention specific instances where your attention to detail made a difference in your previous roles. This will show that you understand the importance of presentation and guest experience.
✨Ask Insightful Questions
Prepare some thoughtful questions about the hotel's culture, training programmes, or team celebrations. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your values. Plus, it demonstrates that you're proactive and engaged!
