At a Glance
- Tasks: Lead hotel operations and create unforgettable guest experiences.
- Company: Join a dynamic team at Leonardo Hotels, known for exceptional service.
- Benefits: Competitive pay, career growth, and a vibrant work environment.
- Other info: Fast-paced role perfect for those who thrive in busy environments.
- Why this job: Be the heartbeat of the hotel and inspire a passionate team.
- Qualifications: Strong leadership skills and a passion for hospitality.
The predicted salary is between 30000 - 40000 £ per year.
The Duty Manager will direct the strategic initiatives and objectives of the hotel, as well as managing day to day operations through the engagement of the team. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.
As a Duty Manager, you'll support the senior operational team to keep the hotel running like clockwork and ensure our guests have an incredible experience with us. Take a deep breath because you'll be stepping into a busy role! You'll supervise the day-to-day hotel operations, ensure every stay is extra special and inspire a vibrant team to exceed our guests' expectations. We're looking for someone with versatility, who is great at getting stuck in and thrives on the fast-paced nature of Hospitality!
- Get out and about in the hotel, greeting guests and motivating the team to deliver great hospitality
- Have strong operational knowledge with the ability to work across departments as required
- Support other managers with interviews and recruitment - it's a team effort
- Coach and train new staff
Duty Manager employer: Leonardo Hotel Inverness
At Leonardo Hotels, we pride ourselves on fostering a dynamic and inclusive work environment where every team member is valued and empowered to grow. As a Duty Manager, you will not only lead a passionate team in delivering exceptional guest experiences but also benefit from comprehensive training and development opportunities that support your career progression within our expanding hotel group. Located in a vibrant area, our hotel offers a unique blend of professional challenges and the chance to create memorable moments for guests, making it an ideal place for those seeking a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local hotels to chat with staff. You never know who might have a lead on your next Duty Manager role!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual meet-up, let your passion for hospitality shine through. Share stories about how you've created memorable moments for guests in the past – it’ll make you stand out!
✨Tip Number 3
Be proactive! If you see a hotel you love, don’t wait for them to post a job. Reach out directly and express your interest in working with them. A little initiative can go a long way in landing that Duty Manager position.
✨Tip Number 4
Keep your skills sharp! Consider taking short courses or workshops related to hotel management or customer service. This not only boosts your CV but also shows potential employers that you're committed to personal growth and excellence in hospitality.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve gone above and beyond to create memorable moments for guests. We want to see that you’re not just looking for a job, but that you genuinely care about making every stay special!
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Duty Manager role. Highlight your operational knowledge and any experience you have in managing teams or working across departments. This shows us that you understand what it takes to keep a hotel running smoothly!
Be Yourself:We’re looking for authenticity! Don’t be afraid to let your personality come through in your application. Share your unique approach to hospitality and how you inspire those around you. Remember, we want to know the real you, not just your qualifications.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application promptly. Plus, it gives you a chance to explore more about our company culture and values before you hit 'send'!
How to prepare for a job interview at Leonardo Hotel Inverness
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel thoroughly. Understand its values, mission, and the specific services it offers. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully motivated and managed a team. Highlight how you’ve created memorable moments for guests and how you can bring that to the hotel.
✨Demonstrate Flexibility and Versatility
The hospitality industry is fast-paced and ever-changing. Be ready to discuss how you've adapted to different situations in previous roles. Share specific instances where you’ve had to think on your feet and how you handled them.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Ask insightful questions about the hotel's culture, team dynamics, and expectations for the Duty Manager role. This shows that you're not just interested in the job, but also in being a part of their team.
