Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our hotel, managing check-ins and providing 5-star guest service.
- Company: Join Leonardo Hotels, a rapidly growing hotel group with over 270 locations across Europe.
- Benefits: Enjoy special room rates, meal perks, recognition schemes, and wellness support.
- Why this job: Be part of a vibrant team that values your ideas and offers clear paths for career growth.
- Qualifications: Bring your warm personality, organisational skills, and a passion for hospitality.
- Other info: Participate in fun events like Thank You Week and Employee Awards Celebration.
The predicted salary is between 28800 - 43200 £ per year.
Be Yourself - Be a Bold Team Player - Be Leonardo
As a Receptionist, you'll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you'll be stepping into a busy role! Working as part of a vibrant team, you'll be an ambassador for the hotel as the first person our guests will meet. Whilst organising all aspects of the check-in and check-out processes, you'll be offering guests the real 5-star treatment at our hotel!
Some of the perks you could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you've been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals at work
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
Ongoing job-related training programmes with clear paths for progression
If you're our ideal Receptionist, you will:
- Be yourself!
- Be passionate to make a difference and eager to bring new ideas to the table
- Be courteous to guests and colleagues at all times
- Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city
- Have top-notch organisational skills
- Be dependable, and a reassuring influence for guests
Why come join us? We look after our colleagues just as well as we look after our guests. Once you're part of the team, you're part of the Leonardo community. In our business, your hard work and pace is valued so it's our role to keep you at the top of your game as a Hospitality professional! Our "GROWonline" learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!
Our Story: Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years; there's never been a more exciting time to come join us!
Receptionist - Full Time employer: Leonardo Hotel Exeter
Contact Detail:
Leonardo Hotel Exeter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Full Time
✨Tip Number 1
Show your personality! As a Receptionist, you'll be the first point of contact for guests, so it's essential to convey warmth and friendliness. Practice your greeting and ensure it reflects your genuine enthusiasm for hospitality.
✨Tip Number 2
Familiarise yourself with the hotel and local area. Being able to provide guests with recommendations and insights about the city will set you apart. Research popular attractions, restaurants, and events to enhance your knowledge.
✨Tip Number 3
Demonstrate your organisational skills during the interview. Think of examples where you've successfully managed multiple tasks or handled busy situations. This will show that you're capable of thriving in a fast-paced environment.
✨Tip Number 4
Emphasise your teamwork abilities. The role requires collaboration with various departments, so share experiences where you've worked effectively within a team. Highlighting your ability to support colleagues will resonate well with the hiring team.
We think you need these skills to ace Receptionist - Full Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and hospitality. Emphasise any previous roles where you interacted with guests or managed front desk operations.
Craft a Personal Cover Letter: Write a cover letter that showcases your warm personality and passion for hospitality. Mention specific reasons why you want to work at Leonardo and how you can contribute to their team.
Showcase Your Organisational Skills: In your application, provide examples of how you've successfully managed multiple tasks or handled busy situations in the past. This will demonstrate your ability to thrive in a fast-paced environment.
Highlight Your Local Knowledge: If you have knowledge of the local area, mention it in your application. Being able to offer guests recommendations for their stay can set you apart from other candidates.
How to prepare for a job interview at Leonardo Hotel Exeter
✨Show Your Personality
As a Receptionist, you'll be the first point of contact for guests. Make sure to showcase your warm and friendly personality during the interview. Smile, maintain eye contact, and let your enthusiasm for hospitality shine through.
✨Demonstrate Organisational Skills
The role requires top-notch organisational skills. Be prepared to discuss how you manage multiple tasks efficiently. You might want to share examples from previous experiences where you successfully handled busy situations.
✨Know the Company
Familiarise yourself with the hotel and its values. Understanding their commitment to guest experience and community will help you align your answers with what they are looking for in a candidate.
✨Prepare Local Recommendations
Since you'll be offering guidance to guests, think about local attractions or restaurants you could recommend. This shows your initiative and willingness to enhance the guest experience right from the start.
