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- Tasks: Join our vibrant team as a Food and Beverage Assistant, delivering top-notch hospitality daily.
- Company: Leonardo Hotels operates over 270 hotels across the UK and Europe, with exciting growth plans.
- Benefits: Enjoy special hotel rates, recognition schemes, meals on duty, and wellness support.
- Why this job: Be part of a supportive community that values your hard work and offers clear progression.
- Qualifications: Bring your positive energy and can-do attitude; no prior experience needed!
- Other info: Participate in fun events like Thank You Week and Employee Awards Celebration.
Be Yourself - Be a Bold Team Player - Be Leonardo
As a Food and Beverage Assistant, you'll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you'll be stepping into a busy role! You'll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel's restaurant and bar.
Some of the perks our colleagues enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you've been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration.
The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support. Ongoing job-related training programmes with clear paths for progression.
If you're our ideal Food & Beverage Assistant, you will:
- Be yourself! Share your positive energy with guests and your team
- Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!
- Have a can-do attitude
- Be confident in speaking with guests and the team - we love building a good rapport
Why come join us? We look after our colleagues just as well as we look after our guests. Once you're part of the team, you're part of the Leonardo community. In our business, your hard work and pace is valued so it's our role to keep you at the top of your game as a Hospitality professional!
Our "GROWonline" learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!
Our Story: Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years; there's never been a more exciting time to come join us!
Food and Beverage Assistant - Fixed Term - 30 Hour Contract employer: Leonardo Hotel Exeter
Contact Detail:
Leonardo Hotel Exeter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Assistant - Fixed Term - 30 Hour Contract
✨Tip Number 1
Show your personality! As a Food and Beverage Assistant, your warm and friendly nature is key. When you meet potential colleagues or during any informal chats, let your positive energy shine through to make a memorable impression.
✨Tip Number 2
Familiarise yourself with the hotel’s offerings. Knowing the menu and drink options inside out will not only help you in conversations but also demonstrate your enthusiasm for the role and commitment to providing excellent service.
✨Tip Number 3
Network with current employees. If you can, reach out to those already working at the hotel. They can provide insights into the team culture and what it takes to succeed, plus they might even put in a good word for you!
✨Tip Number 4
Prepare for a busy environment. The role is fast-paced, so think about how you can showcase your ability to handle pressure and multitask. Share examples from past experiences where you've thrived in similar situations during any discussions.
We think you need these skills to ace Food and Beverage Assistant - Fixed Term - 30 Hour Contract
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities required for a Food and Beverage Assistant. Tailor your application to highlight how your skills and experiences align with these requirements.
Showcase Your Personality: Since this role emphasises a warm and friendly personality, make sure to convey your enthusiasm and positive energy in your cover letter. Share specific examples of how you've created great experiences for guests in previous roles.
Highlight Relevant Experience: If you have previous experience in hospitality or customer service, be sure to detail this in your CV. Mention any specific achievements or situations where you went above and beyond to ensure guest satisfaction.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Leonardo Hotel Exeter
✨Show Your Personality
As a Food and Beverage Assistant, your warm and friendly personality is key. Make sure to let your true self shine during the interview, as this role is all about creating a welcoming atmosphere for guests.
✨Demonstrate Team Spirit
This position requires you to work closely with a vibrant team. Be prepared to discuss examples of how you've successfully collaborated with others in previous roles, showcasing your ability to be a bold team player.
✨Highlight Your Customer Service Skills
The focus is on delivering first-class hospitality. Share specific experiences where you went above and beyond for customers, ensuring they had a memorable experience that would make them want to return.
✨Prepare for a Busy Environment
Since the role involves working in a fast-paced setting, express your enthusiasm for handling busy situations. Discuss how you manage stress and maintain a positive attitude even when things get hectic.
