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- Tasks: Join a vibrant team delivering first-class hospitality in our restaurant and bar.
- Company: Leonardo Hotels operates over 270 hotels across the UK and Europe, with exciting expansion plans.
- Benefits: Enjoy special room rates, recognition schemes, meals on duty, and wellness support.
- Why this job: Be part of a supportive community that values your hard work and offers clear progression.
- Qualifications: Bring your positive energy and can-do attitude; no prior experience needed!
- Other info: Participate in fun events like Thank You Week and Employee Awards Celebration.
As a Food and Beverage Assistant, you'll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you'll be stepping into a busy role! You'll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel's restaurant and bar.
Some of the perks our colleagues enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe.
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops.
- Meals on duty.
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us.
- Regular celebrations such as Thank You Week and Employee Awards Celebration.
- Access to the Company Pension Scheme, Life Assurance and Wellbeing Support.
- Ongoing job-related training programmes with clear paths for progression.
If you're our ideal Food & Beverage Assistant, you will:
- Be yourself! Share your positive energy with guests and your team.
- Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!
- Have a can-do attitude.
- Be confident in speaking with guests and the team.
We look after our colleagues just as well as we look after our guests. Once you're part of the team, you're part of the Leonardo community. Our GROWonline learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. With support on tap, top-notch practical training and clear progression, you'll be on track for a brilliant future in Hospitality!
Our Story: Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years; there's never been a more exciting time to come join us!
F&B Assistant employer: Leonardo Hotel Exeter
Contact Detail:
Leonardo Hotel Exeter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Assistant
✨Tip Number 1
Show your enthusiasm for hospitality! When you meet with us, let your passion for providing excellent service shine through. Share any previous experiences where you've gone above and beyond for guests, as this will demonstrate your commitment to creating memorable experiences.
✨Tip Number 2
Familiarise yourself with our brand and values. Understanding what makes Leonardo Hotels unique will help you align your answers during the interview. Be ready to discuss how your personal values match with ours, especially around teamwork and guest satisfaction.
✨Tip Number 3
Prepare to showcase your communication skills. As a Food & Beverage Assistant, you'll be interacting with guests and team members constantly. Think of examples where you've effectively communicated in a busy environment, as this will highlight your ability to thrive under pressure.
✨Tip Number 4
Demonstrate your adaptability. The hospitality industry can be unpredictable, so be ready to share instances where you've successfully adapted to changing situations. This will show us that you're not only a team player but also someone who can handle the dynamic nature of the role.
We think you need these skills to ace F&B Assistant
Some tips for your application 🫡
Show Your Personality: As a Food and Beverage Assistant, your warm and friendly personality is key. Make sure to convey this in your application by using a conversational tone and sharing personal anecdotes that highlight your customer service skills.
Highlight Relevant Experience: Emphasise any previous experience in hospitality or customer service roles. Mention specific tasks you performed that relate to the job description, such as working in a restaurant or bar, to demonstrate your suitability for the role.
Express Your Enthusiasm: Let your passion for hospitality shine through in your application. Explain why you want to work for this hotel group specifically and how you align with their values of teamwork and guest satisfaction.
Tailor Your CV: Customise your CV to reflect the skills and qualities mentioned in the job description. Use keywords from the posting, such as 'can-do attitude' and 'building rapport', to ensure your application stands out to the hiring team.
How to prepare for a job interview at Leonardo Hotel Exeter
✨Show Your Personality
As a Food and Beverage Assistant, your warm and friendly personality is key. Make sure to let your true self shine during the interview, as this role is all about creating a welcoming atmosphere for guests.
✨Demonstrate Team Spirit
This position requires you to work closely with a vibrant team. Be prepared to discuss examples of how you've successfully collaborated with others in previous roles, showcasing your ability to be a bold team player.
✨Highlight Your Customer Service Skills
The focus is on delivering first-class hospitality. Share specific experiences where you went above and beyond to ensure a great guest experience, as this will resonate well with the interviewers.
✨Prepare for a Busy Environment
Since the role involves working in a fast-paced setting, express your enthusiasm for handling busy situations. Discuss how you manage stress and maintain a positive attitude when things get hectic.
