Casual Food and Beverage Assistant
Casual Food and Beverage Assistant

Casual Food and Beverage Assistant

Part-Time No home office possible
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At a Glance

  • Tasks: Join our vibrant team as a Food and Beverage Assistant, delivering top-notch hospitality.
  • Company: Leonardo Hotels operates over 270 hotels across the UK and Europe, with exciting growth plans.
  • Benefits: Enjoy special hotel rates, recognition schemes, meals on duty, and wellness support.
  • Why this job: Be part of a supportive community that values your hard work and offers clear progression.
  • Qualifications: Bring your positive energy and can-do attitude; no prior experience needed!
  • Other info: Participate in fun events like Thank You Week and Employee Awards Celebration.

Be Yourself - Be a Bold Team Player - Be Leonardo

As a Food and Beverage Assistant, you'll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you'll be stepping into a busy role! You'll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel's restaurant and bar.

Some of the perks our colleagues enjoy include:

  • Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you've been dreaming of!
  • Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
  • Meals on duty
  • Talent referral scheme: earn yourself a bonus for recommending a friend to join us

We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration.

The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support. Ongoing job-related training programmes with clear paths for progression.

If you're our ideal Food & Beverage Assistant, you will:

  • Be yourself! Share your positive energy with guests and your team
  • Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!
  • Have a can-do attitude
  • Be confident in speaking with guests and the team - we love building a good rapport

Why come join us? We look after our colleagues just as well as we look after our guests. Once you're part of the team, you're part of the Leonardo community. In our business, your hard work and pace is valued so it's our role to keep you at the top of your game as a Hospitality professional!

Our "GROWonline" learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!

Our Story: Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years; there's never been a more exciting time to come join us!

Casual Food and Beverage Assistant employer: Leonardo Hotel Exeter

At Leonardo Hotels, we pride ourselves on being an exceptional employer, offering a vibrant work culture where your individuality is celebrated. As a Casual Food and Beverage Assistant, you'll enjoy fantastic benefits such as special room rates across the UK and Europe, a company-wide recognition scheme, and opportunities for personal growth through ongoing training and clear progression paths. Join us in a supportive environment that values your contributions and fosters a sense of community, making every day at work both meaningful and rewarding.
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Contact Detail:

Leonardo Hotel Exeter Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Casual Food and Beverage Assistant

✨Tip Number 1

Show your personality! When you meet the team or during any informal interactions, let your warm and friendly nature shine through. This role is all about creating a welcoming atmosphere, so being genuine can really set you apart.

✨Tip Number 2

Familiarise yourself with the hotel’s offerings. Knowing the menu and drink options inside out will not only help you answer guest queries confidently but also demonstrate your enthusiasm for the role during any discussions.

✨Tip Number 3

Network with current employees if possible. Engaging with staff members can provide insights into the company culture and expectations, plus it might give you a friendly face to mention in your application!

✨Tip Number 4

Prepare to discuss your teamwork skills. Since this role involves working closely with others, think of examples from your past experiences where you contributed positively to a team environment, as this will resonate well with the hiring team.

We think you need these skills to ace Casual Food and Beverage Assistant

Excellent Communication Skills
Customer Service Orientation
Teamwork and Collaboration
Positive Attitude
Ability to Work in a Fast-Paced Environment
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Conflict Resolution
Basic Food and Beverage Knowledge
Multitasking Abilities
Interpersonal Skills
Empathy and Patience

Some tips for your application 🫡

Show Your Personality: As a Food and Beverage Assistant, your warm and friendly personality is key. Make sure to convey this in your application by using a conversational tone and sharing personal anecdotes that highlight your customer service skills.

Highlight Relevant Experience: Emphasise any previous experience in hospitality or customer service roles. Mention specific tasks you performed, such as serving food and drinks, handling customer inquiries, or working in a team environment.

Demonstrate a Can-Do Attitude: In your application, express your willingness to take on challenges and your enthusiasm for the role. Use phrases that reflect your proactive approach and readiness to contribute positively to the team.

Tailor Your CV and Cover Letter: Customise your CV and cover letter to align with the job description. Use keywords from the job posting, such as 'first-class hospitality' and 'building rapport', to show that you understand what the company values in a candidate.

How to prepare for a job interview at Leonardo Hotel Exeter

✨Show Your Personality

As a Food and Beverage Assistant, your warm and friendly personality is key. Make sure to let your true self shine during the interview, as this role is all about creating a welcoming atmosphere for guests.

✨Demonstrate Team Spirit

This position requires you to work closely with a vibrant team. Be prepared to discuss examples of how you've successfully collaborated with others in previous roles, showcasing your ability to be a bold team player.

✨Highlight Your Customer Service Skills

The hotel values first-class hospitality, so be ready to share specific instances where you've gone above and beyond for customers. This will demonstrate your commitment to ensuring guests have a great experience.

✨Prepare for a Busy Environment

Since the role involves working in a fast-paced setting, express your enthusiasm for handling busy situations. Share any relevant experiences that illustrate your ability to thrive under pressure while maintaining excellent service.

Casual Food and Beverage Assistant
Leonardo Hotel Exeter
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