Room Attendant

Room Attendant

Etwall Full-Time No home office possible
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At a Glance

  • Tasks: Keep our hotel sparkling clean and support the Head Housekeeper.
  • Company: Join a fast-growing hotel group with over 270 locations across the UK and Europe.
  • Benefits: Enjoy flexible hours, special room rates, meals on duty, and a recognition scheme.
  • Why this job: Be part of a vibrant team that values your hard work and offers clear progression.
  • Qualifications: Bring your positive energy and a willingness to learn; no prior experience needed.
  • Other info: Access ongoing training and wellness support while celebrating achievements together.

Be Yourself - Be a Bold Team Player - Be Leonardo

As a Room Attendant, you'll be right in the heart of the hotel, so we want you to take pride in everything you'll be doing to support the Head Housekeeper and keep our hotel clean as a whistle. We offer flexible working conditions with the opportunity for overtime. Full training will be provided so that you are confident to ensure that every bedroom and bathroom is clean and well-presented for our guests.

Here are some of the key responsibilities for a Room Attendant:

  • Dusting, polishing, vacuuming
  • Refreshing of all towels and linen as required
  • Stripping and making beds
  • Cleaning bathrooms
  • Reporting any maintenance issues and safety hazards
  • Working as part of a vibrant team to exceed our guests' expectations.

Some of the perks our colleagues enjoy include:

  • Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you've been dreaming of!
  • Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
  • Meals on duty
  • Talent referral scheme: earn yourself a bonus for recommending a friend to join us
  • We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration

The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support

Ongoing job-related training programmes with clear paths for progression

If you're our ideal Room Attendant, you will:

  • Be yourself! Bring your positive energy to work with you every day
  • Build a great rapport with the team members around you

Why come join us? We look after our colleagues just as well as we look after our guests. Once you're part of the team, you're part of the Leonardo community. In our business, your hard work and pace is valued so it's our role to keep you at the top of your game as a Hospitality professional!

Our "GROWonline" learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!

Our Story: Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years; there's never been a more exciting time to come join us!

Room Attendant employer: Leonardo Hotel Derby

At Leonardo Hotels, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every Room Attendant is valued and supported. With flexible working conditions, comprehensive training, and clear paths for progression, our team members enjoy unique perks such as special room rates, recognition schemes, and regular celebrations that foster camaraderie. Join us in a thriving environment where your contributions are celebrated, and your professional growth is our priority.
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Contact Detail:

Leonardo Hotel Derby Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Room Attendant

✨Tip Number 1

Familiarise yourself with the hotel’s values and culture. When you understand what makes us tick at StudySmarter, you can tailor your approach to show how you embody those values in your work ethic and attitude.

✨Tip Number 2

Network with current employees or others in the hospitality industry. Engaging with people who already work in similar roles can provide you with insider knowledge about what we look for in a Room Attendant and may even lead to a referral.

✨Tip Number 3

Demonstrate your enthusiasm for cleanliness and guest satisfaction during any informal conversations or interviews. Share specific examples of how you’ve gone above and beyond in previous roles to ensure a tidy and welcoming environment.

✨Tip Number 4

Be prepared to discuss your teamwork skills. Since working as part of a vibrant team is crucial for this role, think of instances where you collaborated effectively with others to achieve a common goal.

We think you need these skills to ace Room Attendant

Attention to Detail
Time Management
Teamwork
Communication Skills
Customer Service Orientation
Problem-Solving Skills
Adaptability
Physical Stamina
Organisational Skills
Basic Cleaning Techniques
Ability to Follow Instructions
Positive Attitude
Reliability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise skills like attention to detail, teamwork, and time management, which are crucial for a Room Attendant.

Craft a Strong Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work at Leonardo Hotels and how your values align with their commitment to guest satisfaction.

Highlight Relevant Skills: In your application, specifically mention skills such as cleaning techniques, ability to report maintenance issues, and experience working in a team. This will show that you understand the responsibilities of a Room Attendant.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role.

How to prepare for a job interview at Leonardo Hotel Derby

✨Show Your Enthusiasm

As a Room Attendant, your positive energy is key. Make sure to express your excitement about the role and how you can contribute to the team. A genuine smile and a friendly attitude can go a long way!

✨Know the Responsibilities

Familiarise yourself with the key responsibilities of a Room Attendant, such as cleaning, dusting, and reporting maintenance issues. Being able to discuss these tasks confidently will show that you're prepared and understand what the job entails.

✨Emphasise Teamwork

This role requires working closely with others, so highlight your ability to collaborate and build rapport with team members. Share examples from past experiences where you successfully worked as part of a team.

✨Ask Insightful Questions

Prepare some thoughtful questions about the hotel’s culture, training programmes, or opportunities for progression. This shows your interest in the company and helps you determine if it’s the right fit for you.

Room Attendant
Leonardo Hotel Derby
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