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- Tasks: Keep our hotel sparkling clean and support the Head Housekeeper.
- Company: Join a fast-growing hotel group with over 270 locations across the UK and Europe.
- Benefits: Enjoy flexible hours, special room rates, and fun team celebrations.
- Why this job: Be part of a vibrant team and develop your skills in hospitality.
- Qualifications: Bring your positive energy and a willingness to learn.
- Other info: Full training provided with clear paths for career progression.
Be Yourself - Be a Bold Team Player - Be Leonardo
As a Room Attendant, you'll be right in the heart of the hotel, so we want you to take pride in everything you'll be doing to support the Head Housekeeper and keep our hotel clean as a whistle. We offer flexible working conditions with the opportunity for overtime. Full training will be provided so that you are confident to ensure that every bedroom and bathroom is clean and well-presented for our guests.
Here are some of the key responsibilities for a Room Attendant:
- Dusting, polishing, vacuuming
- Refreshing of all towels and linen as required
- Stripping and making beds
- Cleaning bathrooms
- Reporting any maintenance issues and safety hazards
- Working as part of a vibrant team to exceed our guests' expectations.
Some of the perks our colleagues enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you've been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
Ongoing job-related training programmes with clear paths for progression
If you're our ideal Room Attendant, you will:
- Be yourself! Bring your positive energy to work with you every day
- Build a great rapport with the team members around you
Why come join us? We look after our colleagues just as well as we look after our guests. Once you're part of the team, you're part of the Leonardo community. In our business, your hard work and pace is valued so it's our role to keep you at the top of your game as a Hospitality professional! Our "GROWonline" learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!
Our Story: Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years; there's never been a more exciting time to come join us!
Contact Detail:
Leonardo Hotel Derby Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the hotel’s values and culture. When you understand what makes us tick at StudySmarter, you can tailor your approach during interviews to show how you embody those values.
✨Tip Number 2
Network with current employees or others in the hospitality industry. They can provide insights into the role of a Room Attendant and may even refer you, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare for potential situational questions by thinking about how you would handle common challenges faced by Room Attendants, such as dealing with difficult guests or managing time effectively during busy periods.
✨Tip Number 4
Show enthusiasm for the role and the company during any interactions. A positive attitude can make a lasting impression and demonstrate that you’re genuinely interested in being part of our team.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and qualities they are looking for in a Room Attendant. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for the role and the hospitality industry. Mention your positive energy and ability to work as part of a team, as these traits are emphasised in the job description.
Highlight Relevant Experience: If you have previous experience in housekeeping or customer service, make sure to highlight this in your CV. Use specific examples to demonstrate your attention to detail and ability to maintain cleanliness and organisation.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your professionalism and attention to detail, which is crucial for a Room Attendant.
How to prepare for a job interview at Leonardo Hotel Derby
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. A positive attitude can go a long way in the hospitality industry, so let your passion for providing excellent service shine through.
✨Demonstrate Team Spirit
As a Room Attendant, you'll be part of a vibrant team. Be prepared to discuss how you work well with others and share examples of times you've collaborated effectively in previous roles.
✨Highlight Attention to Detail
Cleaning and maintaining rooms requires a keen eye for detail. Be ready to talk about your experience with tasks that require precision, such as cleaning or organising, and how you ensure everything is up to standard.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the company culture. This shows your genuine interest and helps you understand if the environment is the right fit for you.
