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- Tasks: As a Night Auditor, you'll manage night audits and ensure guest satisfaction.
- Company: Join Leonardo Hotels, a rapidly growing hotel group with over 270 locations across Europe.
- Benefits: Enjoy special room rates, recognition schemes, meals on duty, and ongoing training.
- Why this job: Be part of a vibrant team, celebrate achievements, and grow your career in hospitality.
- Qualifications: No specific qualifications required, just bring your positivity and great communication skills!
- Other info: Access to pension scheme, life assurance, and clear paths for progression.
The predicted salary is between 8000 - 12000 £ per month.
Be Yourself - Be a Bold Team Player - Be Leonardo
As a Night Auditor, you'll be right in the heart of the hotel, so we want you to take pride in everything you'll be doing to support your Head of Department and keep things running like clockwork. Take a deep breath because you'll be stepping into a busy role! You'll be running the night audit, balancing the end-of-day accounts and working as part of a vibrant team to exceed our guests' expectations.
Some of the perks our colleagues enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you've been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration.
The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support. Ongoing job-related training programmes with clear paths for progression.
If you're our ideal Night Auditor, you will:
- Be yourself! (Along with your other colleagues in the Night team), take responsibility for the safety and security of the hotel and our guests
- Be confident speaking with guests, whether at the desk, by email or over the phone - we love building a good rapport
- Bring your positivity to work with you every day: you'll be assisting guests at welcome and departure throughout the night
- Manage room service orders and liaise with the Night Porter to ensure guests enjoy a great meal from our Kitchen
Why come join us? We look after our colleagues just as well as we look after our guests. Once you're part of the team, you're part of the Leonardo community. In our business, your hard work and pace is valued so it's our role to keep you at the top of your game as a Supervisor and team leader! Our Supervisors hold key roles in supporting team members and Heads of Department every day. Our "NEW Team Coach" workshop and "Guest Care" training can really support you in your role, and if the time is right our "Insights Trainee Manager Programme" will help develop you into management as a Duty Manager. The programmes develop your knowledge and expertise at Leonardo Hotels, and with our support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!
Our Story: Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years; there's never been a more exciting time to come join us!
Contact Detail:
Leonardo Hotel Derby Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Auditor
✨Tip Number 1
Familiarise yourself with the hotel industry, especially the role of a Night Auditor. Understanding the key responsibilities, such as balancing accounts and managing guest interactions, will help you speak confidently about your fit for the position during any discussions.
✨Tip Number 2
Network with current or former employees of Leonardo Hotels. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when you apply through our website.
✨Tip Number 3
Demonstrate your customer service skills in any interactions you have with the company. Whether it's through social media or during an informal chat, showing that you can build rapport with guests will set you apart from other candidates.
✨Tip Number 4
Research the specific perks and training programmes offered by Leonardo Hotels. Being able to discuss how these align with your career goals during interviews can show your genuine interest in growing with the company.
We think you need these skills to ace Night Auditor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Night Auditor. Highlight your relevant experience in your application, especially in areas like guest interaction and account management.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the Night Auditor position. Emphasise your ability to work under pressure, manage accounts, and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you have successfully handled similar responsibilities in the past and why you want to join Leonardo Hotels.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Leonardo Hotel Derby
✨Show Your Personality
As a Night Auditor, being yourself is key! Make sure to let your personality shine through during the interview. Share anecdotes that highlight your positive attitude and how you connect with guests.
✨Demonstrate Your Communication Skills
Since you'll be interacting with guests frequently, it's important to showcase your communication skills. Practice speaking clearly and confidently about your previous experiences in customer service.
✨Highlight Your Attention to Detail
The role involves balancing accounts and managing room service orders, so emphasise your attention to detail. Prepare examples of how you've successfully managed similar tasks in past roles.
✨Express Your Team Spirit
Being part of a vibrant team is crucial for this position. Talk about your experiences working in teams and how you contribute to a positive work environment. Show that you're ready to support your colleagues!
