Guest Experience Advisor – Hospitality & Growth

Guest Experience Advisor – Hospitality & Growth

Full-Time 21600 - 26400 Β£ / year (est.) No working from home possible
Leonardo Hotel Derby

At a Glance

  • Tasks: Deliver exceptional guest care and support across hotel operations.
  • Company: Join the vibrant team at Leonardo Hotel Derby.
  • Benefits: Enjoy room-rate discounts, recognition schemes, and referral incentives.
  • Other info: Access to training courses and wellbeing initiatives for personal growth.
  • Why this job: Elevate guest experiences while developing your skills in a supportive environment.
  • Qualifications: Passion for hospitality and strong communication skills.

The predicted salary is between 21600 - 26400 Β£ per year.

Leonardo Hotel Derby is seeking an F&B Assistant to deliver exceptional guest care and support across hotel operations.

You will interact with guests, resolve concerns promptly and work with colleagues to elevate the overall experience.

The role emphasises safety, policy compliance and ongoing learning, with access to training courses, development programmes and staff wellbeing initiatives.

Perks include room-rate discounts, recognition schemes and referral incentives.

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Guest Experience Advisor – Hospitality & Growth employer: Leonardo Hotel Derby

At Leonardo Hotels, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered. As a Night Supervisor, you'll enjoy unique benefits such as special room rates across our hotels, a company-wide recognition scheme, and ongoing training programmes that pave the way for your career progression in the hospitality industry. Join us to be part of a community that prioritises both guest satisfaction and employee wellbeing, ensuring you thrive in a rewarding and dynamic environment.

Leonardo Hotel Derby

Contact Details:

Leonardo Hotel Derby Recruitment Team

We think you need these skills to ace Guest Experience Advisor – Hospitality & Growth

Communication Skills
Attention to Detail
Problem-Solving Skills
Adaptability
Teamwork
Time Management
Customer Service