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For Companies At a Glance
- Tasks: Lead a vibrant team to ensure guests have an incredible experience at our hotel.
- Company: Join a fast-growing hotel group with a supportive community.
- Benefits: Quarterly bonuses, enhanced pension, special hotel rates, and meals on duty.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Strong people skills and a passion for inspiring teams.
- Other info: Exciting career progression opportunities with ongoing training and recognition schemes.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Be Yourself – Be an Inspiration to Your Team – Be Leonardo
As an Operations Manager, you’ll keep the hotel running like clockwork and lead your team to ensure our guests have an incredible experience with us. Take a deep breath because you’ll be stepping into a busy role! You’ll be working alongside the General Manager to oversee operations, ensure every stay is extra special and inspire a vibrant team to exceed our guests’ expectations. We’re looking for someone with key people skills, who is great at getting the best out of their team by giving them that get-up-and-go!
Some of the perks you could enjoy include:
- Quarterly bonus scheme: based on our business and your personal performances
- Enhanced pension plan
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
Ongoing job-related training programmes with clear paths for progression
As an Operations Manager, you will:
- Be yourself!
- Undertake Duty Manager shifts as required to support the team
- Work alongside the General Manager to devise new ways of moving the Leonardo Hotels brand forward in your hotel
- Support with the delivery of new starter induction and “Guest Care” training, ensuring all team members are offering great hospitality to our brand standards
- Actively monitor recruitment requirements in your hotel to support the operation (and your current team!)
- Have good knowledge of the local area to drive business opportunities for your hotel
- Collaborate with your local HR team to host engaging activities for your team
Why come join us?
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued. It’s our role to keep you at the top of your game by offering genuine management opportunities for development and progression. In fact, our “High Potential Programme” is designed just for leaders like you! The programme has been created to progress Operations Managers to their first Hotel Manager role. The programme develops your skills and knowledge at Leonardo Hotels, along with an Institute of Leadership and Management (ILM) certificate and membership of the Institute of Hospitality (IoH). With our support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality.
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years; there’s never been a more exciting time to come join us!
Operations Manager in Belfast employer: Leonardo Hotel Belfast
Contact Detail:
Leonardo Hotel Belfast Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Leonardo Hotels. You never know who might give you a heads-up about an opportunity or put in a good word for you!
✨Tip Number 2
Prepare for those interviews by researching the company culture and values. Show us how your skills align with our mission to provide incredible guest experiences. Be ready to share examples of how you've inspired teams in the past!
✨Tip Number 3
Don’t just apply and wait! Follow up on your application through our website. A quick email or message can show your enthusiasm and keep you on our radar. We love seeing candidates who are proactive!
✨Tip Number 4
Be yourself during the interview process! We want to see the real you and how you can bring your unique flair to our team. Authenticity goes a long way in making a lasting impression!
We think you need these skills to ace Operations Manager in Belfast
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your true self shine through! We want to see the real you, so don’t be afraid to show your personality and passion for hospitality.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Operations Manager role. Mention specific examples of how you've inspired teams or improved guest experiences in the past.
Showcase Your People Skills: Since we’re all about teamwork, emphasise your people skills in your application. Share stories that demonstrate how you’ve motivated and supported your team to achieve great results.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Leonardo Hotel Belfast
✨Know Your Stuff
Before the interview, make sure you’re familiar with the hotel’s operations and values. Research Leonardo Hotels and understand their brand ethos. This will help you demonstrate how your experience aligns with their mission to provide incredible guest experiences.
✨Showcase Your People Skills
As an Operations Manager, your ability to inspire and lead a team is crucial. Prepare examples of how you've motivated your team in the past or resolved conflicts. Highlighting your people skills will show that you can get the best out of your team.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. Think about scenarios where you had to manage busy periods or handle guest complaints. Practising these responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, ongoing training programmes, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
