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- Tasks: Lead a diverse team to deliver exceptional service in our vibrant hotel environment.
- Company: Join Leonardo Hotels, where employee satisfaction and development are top priorities.
- Benefits: Enjoy competitive perks like a pension scheme, wellbeing support, and a target-based bonus.
- Why this job: Experience varied work daily while developing your career in a supportive culture.
- Qualifications: Previous management experience in hospitality and strong customer service skills required.
- Other info: Opportunities for relocation and career growth across multiple locations in the UK and Ireland.
The predicted salary is between 36000 - 60000 £ per year.
We have a great opportunity for a Bar & Restaurant Manager to join the group at Leonardo Hotels. We want you to lead a brilliant and diverse team to deliver excellence to our valued customers across our amazing hotel.
Experience we expect:
- Department Manager or exceptional Duty Manager looking for their first HOD role
- Background in branded hotels or restaurants is preferred – so you will understand how we work and settle in quickly
- Excellent Customer service skills, standards driven, good organisational skills
- To be able to make decisions in a fast paced environment and to enjoy it
- To be great at up-selling – anticipating customer needs as well as improving the bottom line
- To be able to manage the team and resources available to ensure that the departments are equipped for service via cost controls, stock monitoring and good rota management
- To be able to communicate to and motivate your team providing day to day leadership and direction
- Be able to use computer systems – we use Opera, SAP and Micros.
Your responsibilities will be:
- Manage the daily operations of the Food and Beverage Department.
- To be out and about in the hotel, managing the day to day operation and ensuring exceptional guest service at peak times.
- To plan and ensure the hotel is ready for the days business – preparing for the morning meeting and sharing information with the team.
- To ensure customer satisfaction through establishing and maintaining quality control standards for products & services offered to the customers.
- Ensure the control of costs and productivity.
- Keeping the team up to date about departmental, hotel and company activities through daily communications.
- Develop sales plan in line with annual budget, maximising sales through up selling, using incentives and promotions.
- Ensure prompt resolution of customer complaints and keep a close eye on customer feedback through Trip Advisor and other sites, taking on board feedback and making recommendations for changes.
- To lead and develop an energetic workforce, with involvement in recruitment, learning and development, team engagement initiatives and all other people management responsibilities.
Why come and work for us:
- Varied and interesting work - no day is the same at Leonardo Hotels
- Great development opportunities – over 75% of our General Managers have been internally promoted
- Having the chance to work with and around friendly people – we have a great culture with employee satisfaction at 83.3% (2016 result)
- Training run by experts to support your needs
- Great systems and central support – revenue, sales, finance and HR are areas that you can really get the opportunity to learn at Leonardo Hotels
- Sensible benefits - Pension Scheme, Life assurance, wellbeing support, wedding leave, Bike to work etc
- Earn thousands for recommending a friend to work for us
- A target based bonus.
- Birthday cards every year - we celebrate everything
- The opportunity to work for a well respected brand where people development is at the heart of our culture
- Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scene, we can help you to move and provide relocation support.
Food & Beverage Manager in Belfast employer: Leonardo Hotel Belfast
Contact Detail:
Leonardo Hotel Belfast Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Manager in Belfast
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to current employees at Leonardo Hotels. You never know who might help you land that interview!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers or team members, let your true self shine through. They’re looking for someone who fits into their culture, so be genuine and enthusiastic about what you can bring to the table.
✨Tip Number 3
Prepare for those interviews by knowing your stuff! Research Leonardo Hotels, understand their values, and think about how your experience aligns with their needs. Be ready to discuss how you can lead a diverse team and enhance customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Leonardo family. Keep an eye on new openings and jump on them as soon as they pop up!
We think you need these skills to ace Food & Beverage Manager in Belfast
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your true self shine through! We want to see who you are beyond your experience. Use a friendly tone and share a bit about your passion for the food and beverage industry.
Tailor Your Experience: Make sure to highlight your relevant experience in branded hotels or restaurants. We’re looking for someone who understands our environment, so connect your past roles to what we do at Leonardo Hotels.
Be Specific About Skills: Don’t just say you have great customer service skills; give us examples! Mention how you've handled fast-paced situations or resolved customer complaints in the past. This will show us you can thrive in our dynamic setting.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Leonardo Hotel Belfast
✨Know Your Stuff
Familiarise yourself with the food and beverage industry, especially in a hotel setting. Understand the key responsibilities of a Food & Beverage Manager and be ready to discuss how your experience aligns with managing daily operations, customer service excellence, and team leadership.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate staff, manage resources, and resolve conflicts. This role is all about leading a diverse team, so demonstrating your leadership style will be crucial.
✨Be Customer-Centric
Since customer satisfaction is a top priority, think of specific instances where you’ve gone above and beyond for guests. Be ready to discuss how you handle complaints and use feedback to improve service, as this shows you’re proactive and dedicated to excellence.
✨Get Tech-Savvy
Brush up on the computer systems mentioned in the job description, like Opera, SAP, and Micros. Even if you haven’t used them before, showing that you’re willing to learn and adapt to new technologies can set you apart from other candidates.
