Guest Experience Ambassador (Front Desk)

Guest Experience Ambassador (Front Desk)

Full-Time 18900 - 23100 £ / year (est.) On-site
Leonardo Hotel Aberdeen

At a Glance

  • Tasks: Welcome guests and manage check-in/check-out with a 5-star service.
  • Company: Leonardo Hotels Aberdeen, a vibrant and inclusive hotel environment.
  • Benefits: Opportunities for growth, recognition, and a dynamic work atmosphere.
  • Other info: Join a supportive team in a busy UK city hotel.
  • Why this job: Be the face of hospitality and create memorable experiences for guests.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 18900 - 23100 £ per year.

Leonardo Hotels Aberdeen is looking for a warm, guest‑facing Receptionist to welcome guests, manage the check‑in and check‑out process, and ensure smooth front desk operations with a professional, 5‑star level of service. You will build local knowledge to offer top‑tier recommendations, coordinate with other departments, and contribute to a positive, inclusive guest experience in a busy UK city hotel.

Joining our vibrant team means daily opportunities to learn, grow and be recognised.

Guest Experience Ambassador (Front Desk) employer: Leonardo Hotel Aberdeen

At Leonardo Hotels, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered. As a Receptionist, you'll enjoy unique benefits such as special room rates across our hotels, ongoing training programmes for career progression, and a supportive environment that prioritises your wellbeing. Join us in creating memorable experiences for our guests while building a rewarding career in hospitality.

Leonardo Hotel Aberdeen

Contact Details:

Leonardo Hotel Aberdeen Recruitment Team

We think you need these skills to ace Guest Experience Ambassador (Front Desk)

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Team Coordination
Local Knowledge
Time Management