Service Manager

Service Manager

Full-Time 40000 - 52000 £ / year (est.) No home office possible
L

At a Glance

  • Tasks: Lead a compassionate team to provide high-quality care and support for residents.
  • Company: Join Leonard Cheshire, a trusted provider of care services with a strong community focus.
  • Benefits: Enjoy competitive salary, flexible hours, generous leave, and excellent training opportunities.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Nursing qualification, management experience, and strong leadership skills required.
  • Other info: Dynamic environment with a commitment to inclusion and empowerment.

The predicted salary is between 40000 - 52000 £ per year.

£46,000 - £52,000 depending upon experience | Full Time, 35 hours per week | Newlands House Swadlincote

It’s a privilege to lead a team that makes such a difference every single day. That’s how one of our Service Managers describes their role combining compassion, leadership, and purpose to ensure people receive the highest quality care and support. If you’re a dedicated nurse leader ready to take the next step in your career, we’d love to hear from you.

A Home, Not Just a Service

Newlands House is home to 37 adults with physical disabilities and is rated Good by CQC. It’s a warm, welcoming environment where people are supported to live life on their own terms with dignity, independence, and joy. As part of our committed team, you’ll lead with empathy and professionalism to create a home where every person can thrive. Ideally coming from a clinical nursing background, with existing experience managing a care home, you’ll be able to hit the ground running and champion the initiatives presented by our dedicated and passionate team.

Your Working Hours

Full Time 35 hours per week. We offer flexibility across weekdays, with occasional weekend availability required to meet service needs.

Why You’ll Love Working Here

As part of Leonard Cheshire, you’ll be supported to grow, develop, and thrive in a role where your leadership really matters. Alongside a competitive salary, we offer an excellent benefits package, including:

  • Stream access up to 40% of your earned pay before payday
  • Free Blue Light Card enjoy exclusive discounts and perks
  • Free DBS / PVG / AccessNI check (as applicable)
  • Excellent contributory pension scheme with 3x salary life cover
  • Generous annual leave with the option to buy and sell leave
  • Cash Health Plan claim back dental, optical, and other costs
  • Comprehensive training and recognised qualifications
  • Career development through apprenticeships and leadership pathways
  • Cycle-to-work scheme
  • Employee Assistance Programme 24/7 wellbeing support

What You’ll Do

As Registered Nursing Home Manager, you’ll provide strong, inspiring leadership to a talented care and nursing team. You’ll ensure the service operates safely, compassionately, and effectively creating a culture where everyone can succeed. Your responsibilities will include:

  • Providing clear direction, management, and supervision for all staff
  • Ensuring compliance with CQC standards and statutory obligations
  • Promoting excellent outcomes for residents through person-centred care
  • Managing budgets and maintaining financial sustainability
  • Leading recruitment, training, and performance management
  • Maintaining clinical oversight and supporting best practice in care delivery

What Helps You Shine Here

  • Recognised nursing or social care qualification and registration
  • Level 5 Diploma in Leadership for Health and Social Care (or equivalent)
  • Proven management experience within a care environment
  • Strong people leadership and communication skills
  • Sound understanding of safeguarding and regulatory standards
  • Competent in budget management and service operations
  • Experience across multiple service departments (care, therapy, catering, admin)
  • Valid NMC PIN (essential)

Whether you’re an experienced manager or an aspiring leader ready to take the next step, we’ll support you with the tools, training, and encouragement you need to succeed.

About Leonard Cheshire

We’re one of the UK’s most trusted providers of care and supported living services with 87% of our services rated Good or Outstanding by regulators. For over 75 years, we’ve supported disabled people to live, learn, and work as independently as possible. Our approach is built around choice, inclusion, and empowerment creating homes where people truly belong.

Ready to Apply?

If you’re ready to start a role where your work truly matters, click Apply Now. Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with disabilities and will support your requirements for reasonable adjustments wherever possible. We are committed to safeguarding and promoting the welfare of children and adults at risk. A satisfactory disclosure check (PVG membership in Scotland, or equivalent) and references are required for this post.

Service Manager employer: Leonard Cheshire

At Leonard Cheshire, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment where your leadership can truly make a difference. With a competitive salary and a comprehensive benefits package, including flexible working hours, career development opportunities, and 24/7 wellbeing support, you will thrive in a role that combines compassion and professionalism. Join us at Newlands House in Swadlincote, where you can lead a dedicated team in providing high-quality care to individuals with physical disabilities, ensuring they live with dignity and joy.
L

Contact Detail:

Leonard Cheshire Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by researching the company and its values. At Leonard Cheshire, they value compassion and leadership, so think about how your experiences align with their mission and be ready to share specific examples.

✨Tip Number 3

Don’t just wait for job alerts! Regularly check our website for new opportunities and apply directly. This shows initiative and can set you apart from other candidates who might be relying solely on job boards.

✨Tip Number 4

Follow up after your interview with a thank-you email. It’s a simple gesture that can leave a lasting impression. Mention something specific from your conversation to remind them of your enthusiasm for the role!

We think you need these skills to ace Service Manager

Leadership Skills
Compassion
Clinical Nursing Background
Care Home Management
CQC Compliance
Person-Centred Care
Budget Management
Recruitment and Training
Performance Management
Communication Skills
Safeguarding Knowledge
Regulatory Standards Understanding
NMC PIN Registration
Team Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Service Manager role. Highlight your leadership experience and any relevant nursing qualifications to show us you’re the right fit!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for care and how your background aligns with our mission at Newlands House. We want to see your personality come through!

Showcase Your Leadership Skills: In your application, emphasise your management experience and how you've led teams in the past. We’re looking for someone who can inspire and support their team, so let us know how you’ve done this before!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Leonard Cheshire

✨Know Your Stuff

Make sure you’re familiar with the responsibilities of a Service Manager, especially in a care home setting. Brush up on CQC standards and be ready to discuss how you’ve ensured compliance in your previous roles.

✨Showcase Your Leadership Skills

Prepare examples that highlight your leadership style and how you've successfully managed teams in the past. Think about times when you’ve inspired your team or improved care outcomes through effective management.

✨Emphasise Compassion and Empathy

This role is all about compassion and support. Be ready to share stories that demonstrate your ability to lead with empathy and how you’ve created a positive environment for both staff and residents.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing training opportunities, or how they measure success in the role. This shows your genuine interest in the position and the organisation.

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

L
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>