At a Glance
- Tasks: Train and support teams in using a new digital system for everyday tasks.
- Company: Join Leonard Cheshire, a leader in digital transformation.
- Benefits: Enjoy 28 days holiday, health cash plan, and early pay access.
- Other info: Gain valuable experience in training and change management while travelling across England.
- Why this job: Make a real impact by helping teams transition to efficient digital processes.
- Qualifications: No prior experience needed; just bring your confidence and communication skills.
The predicted salary is between 40000 - 40000 £ per year.
Fixed Term Contract until 31 March 2027 | £40,000 per annum pro rata | 35 hours per week | England-wide travel
Leonard Cheshire is introducing Sona, a new digital system that will make everyday tasks such as HR records, rostering, timesheets, approvals and payroll simpler and more efficient. We’re looking for practical, people-focused System Implementation Trainers to help services across England feel confident with this change.
You’ll train and support managers, team leaders, nurses and frontline colleagues to use Sona confidently in their day-to-day work. Full training will be provided, so previous system implementation experience is not essential — what matters most is your communication style, confidence with technology and ability to support people through change.
What you’ll be doing:
- Analysing and understanding current practice at each service, identifying how this can be translated into Sona.
- Training different groups of workers in the Sona functionality they need, including rostering, timesheets, approvals, HR records, payroll and use of the mobile app.
- Supporting workers to access and use the Sona app on their phones, helping them feel confident with the technology.
- Guiding, advising and supporting services during their first few weeks using Sona, reinforcing training and helping resolve anomalies.
- Providing feedback to the wider project team on issues, challenges and opportunities to strengthen implementation.
- Responding empathetically and transparently to worker concerns while maintaining alignment with the target operating model.
- Helping services maintain accurate rosters, record absences correctly and follow key requirements such as clocking in and clocking out.
Working pattern and travel:
This role is 35 hours per week, Monday to Friday, with flexibility for early starts or later finishes when needed. You’ll travel across services in England and should be comfortable staying away from home for up to four nights per week. Mileage, hotel accommodation and evening meals will be covered in line with policy.
About you:
- Confident, friendly and able to build trust quickly.
- Comfortable learning new systems and explaining them clearly to others.
- Positive, practical and able to support people through change.
- Happy delivering training to individuals and small groups.
- Flexible, adaptable and willing to work around service needs.
- Experience in system implementation, training, business change, rostering or even a background in care would be beneficial but is not essential, as full training will be provided.
- Full driving licence, access to your own vehicle and willingness to travel across England, including overnight stays, are essential.
Why join this project?
- Gain valuable experience in a large-scale digital transformation project.
- Build practical skills in training, change management, stakeholder engagement and system implementation — experience that is highly transferable across projects, operations and people-focused roles.
- See the direct impact of your work by helping frontline teams move from paper-based processes to simpler, more efficient digital ways of working.
Benefits:
- 28 days holiday per annum inclusive of bank holidays (+1 day every year up to 33 days)
- Stream: Access up to 40% of your pay before payday
- Free Blue Light Card: Enjoy exclusive discounts and perks
- Contributory Pension Scheme with competitive life cover
- Health cash plan: Affordable healthcare when you need it
- Free DBS check
- Employee Assistance Programme for 24/7 support
If you enjoy helping people feel confident with new systems and want to gain hands-on experience in a meaningful digital transformation project, we’d love to hear from you.
Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with disabilities and will support your requirements for reasonable adjustments wherever possible.
We are committed to safeguarding and promoting the welfare of children and adults at risk. A satisfactory disclosure check (PVG membership in Scotland) is required for this post, and references will be obtained for all roles.
Visa sponsorship is not available at this time. Applicants must have the unrestricted right to work in the UK at the time of application. We are unable to progress applications from candidates who require sponsorship or are awaiting a visa decision.
SONA Implementer in Birmingham employer: Leonard Cheshire
As a Regional Director with us, you'll be part of a dynamic and supportive work culture that prioritises employee well-being and professional growth. We offer competitive benefits, including flexible working arrangements and opportunities for career advancement, all while making a meaningful impact in the South West England community. Join us to lead change and strengthen services in a role that values your expertise and dedication.
StudySmarter Expert Advice🤫
We think this is how you could land SONA Implementer in Birmingham
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We think you need these skills to ace SONA Implementer in Birmingham
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Leonard Cheshire, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
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Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Leonard Cheshire and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Leonard Cheshire
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Leonard Cheshire might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
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Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
