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- Tasks: Lead and optimise supply chain operations for a growing e-bike business.
- Company: Join Leon Cycle, a dynamic e-bike company expanding globally.
- Benefits: Competitive salary, career growth, and a chance to shape the future of e-bikes.
- Other info: Opportunity to mentor a team and drive customer satisfaction.
- Why this job: Make a real impact in a fast-paced environment with innovative products.
- Qualifications: 8-12 years in operations management; fluent in English and Chinese.
The predicted salary is between 60000 - 80000 £ per year.
Leon Cycle is an e-bike business that was established in Germany in 2014 and has since developed business operations in over 10 countries across Europe, North America and APAC. Leon Cycle offers a range of e-bike models from mountain bikes, folding e-bikes, trekking e-bikes and step thru e-bikes. Our range of products are sold via both our own online website as well as E-Commerce platforms and via our dealers and our own retail stores worldwide.
With strong growth and expansions in place, we are now seeking sales professionals to join us as Global Supply Chain Manager in London.
- Management and leadership of Leon Cycle operations including but not limited to demand plan, warehouse and logistics and after-sales customer service operations.
- Business partner with BD Managers and Retail Managers across Europe and North America to ensure all supply chain, domestic logistical issues and warehouse operations are running efficiently to support business sales growth.
- Business partner with team in Suzhou China to be up to date on all incoming stocks and inventory, ensure full utilization of warehouse space and ensure accurate inventory count, lead a team of warehouse/logistics specialists if needed.
- Build, mentor and lead a team of after-sales customer service support staff to tend to all customer enquiries from B2B (existing and new dealer enquiries), B2C (online E-Commerce and online website enquiries) to ensure 5 star ratings for all customer support and feedback.
- Manage technicians and all inventory returns, escalate any critical returns/faults/product safety issues on a weekly and monthly report to CEO.
- Manage any other adhoc operations duties related to supply chain operations as and when needed.
8-12 years of operations management and support experience with supply chain, logistics, warehouse and after-sales customer support exposures.
English and Chinese fluency.
Ability to build, set up, direct and manage a team of operational staff spanning warehouse, logistics, customer support and administration.
Supply Chain Manager (Planning & Inventory) in City of London employer: LEON CYCLE
Contact Detail:
LEON CYCLE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Chain Manager (Planning & Inventory) in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the supply chain and logistics sectors. Attend industry events or webinars, and don’t be shy about introducing yourself to potential employers. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching Leon Cycle thoroughly. Understand their products, values, and recent developments. This will help you tailor your answers and show that you’re genuinely interested in being part of the team. We want to see your passion shine through!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss your experience in managing teams and operations. Use specific examples to illustrate how you’ve successfully led projects or improved processes in previous roles. We love hearing about real-life successes!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you on their radar. We believe that a little courtesy can make a big difference!
We think you need these skills to ace Supply Chain Manager (Planning & Inventory) in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Supply Chain Manager role. Highlight your experience in operations management, logistics, and customer support. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about e-bikes and how your background makes you the perfect fit for Leon Cycle. Keep it engaging and relevant to the job description.
Showcase Your Leadership Skills: Since this role involves building and leading teams, make sure to highlight your leadership experience. Share examples of how you've successfully managed teams in the past and improved operations.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at LEON CYCLE
✨Know Your Supply Chain Inside Out
Before the interview, make sure you brush up on your knowledge of supply chain management principles, especially in relation to e-commerce. Understand how Leon Cycle operates and be ready to discuss how you can optimise their demand planning and logistics.
✨Showcase Your Leadership Skills
As a Supply Chain Manager, you'll need to lead teams effectively. Prepare examples of how you've built and mentored teams in the past. Highlight your experience in managing warehouse operations and customer service support, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to supply chain challenges. Think about how you would handle issues like inventory discrepancies or logistics delays. Practising these scenarios can help you articulate your problem-solving skills clearly.
✨Cultural Fit Matters
Leon Cycle operates in multiple countries, so understanding cultural nuances is key. Be prepared to discuss your experience working in diverse environments and how you can bridge communication between teams in Europe and China. This will show that you're not just a fit for the role, but also for the company culture.