At a Glance
- Tasks: Conduct user research and develop strategies to enhance user experience in healthcare.
- Company: Rapidly growing digital agency focused on healthcare and pharma.
- Benefits: Competitive salary, hybrid working model, and opportunities for professional growth.
- Other info: Join a diverse team committed to inclusivity and innovation.
- Why this job: Make a real impact by improving user experiences in the healthcare sector.
- Qualifications: Experience in healthcare/pharma and conducting user research is essential.
The predicted salary is between 43200 - 62400 € per year.
The Role:
One of our key clients, a rapidly scaling Healthcare and Pharma focused Digital Agency, are looking to make an important hire within their design team. Due to organic growth, they are now looking to onboard a hybrid UX Strategist and Researcher!
For this role, we are looking for someone who is interested in combining hands-on user research with more strategic thinking. You will be someone who is curious and isn’t afraid to ask questions, setting yourself up to dig far beneath the surface of user behaviour. The core focus of this role will be bringing together user needs, business objectives, and clinical realities to guide experience strategy across core client accounts. This role is well suited to someone who is confident and self-sufficient in the running of studies with patients and HCPs. You will also be responsible for translating insights into clear direction for the product and design teams. This position is cross-functional and you will be part of a growing team - You will be expected to generate 75% of your time as billable revenue for the department.
The Person:
- Health and/or pharma experience is essential for this position - Please do not apply unless you are experienced within these sectors.
- Experience working in a digital agency or consultancy environment.
- Experience conducting research with patients, GCPs or wider healthcare audiences.
- Experience with moderated and unmoderated UX research methods.
- Background analysing client materials.
- Experience creating UX deliverables such as journey maps and personas.
- Experience working in an Agile environment.
- Pharma regulatory knowledge is desirable.
Please note that due to the high volume of applications we receive, we are unfortunately unable to respond to all applicants. If you have not heard from us within 2 weeks of your application, please assume that you have not been successful on this occasion.
Both Leo Technology and the companies we partner with are incredibly passionate about building environments where people from all backgrounds and walks of life are embraced. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage people from all backgrounds to apply.
Leo Technology Limited is acting as an Employment Agency in relation to this vacancy.
User Experience Researcher in London employer: Leo Technology
At Leo Technology, we pride ourselves on being an exceptional employer within the dynamic healthcare and pharma digital agency sector. Our hybrid working model allows for flexibility while fostering a collaborative culture that values diverse perspectives and encourages professional growth. With a commitment to inclusivity and a focus on meaningful projects, we offer our UX Researchers the opportunity to make a significant impact in a supportive environment that champions innovation and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land User Experience Researcher in London
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare and pharma sectors on LinkedIn. Join relevant groups and engage in discussions. You never know who might have a lead on your dream UX Researcher role!
✨Tip Number 2
Prepare for those interviews! Research the company and its clients thoroughly. Understand their projects and think about how your skills can help them achieve their goals. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Practice your pitch! Be ready to explain your experience with user research and how it ties into the healthcare sector. Use real examples to demonstrate your strategic thinking and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace User Experience Researcher in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the UX Researcher role. Highlight your experience in healthcare and pharma, and showcase any relevant projects that demonstrate your user research skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about UX research and how your background aligns with our needs. Don’t forget to mention your curiosity and strategic thinking – we love that!
Showcase Your Research Skills:In your application, be sure to highlight your experience with both moderated and unmoderated research methods. Share examples of how you've translated insights into actionable strategies for design teams. We’re keen to see your analytical side!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a quality we admire!
How to prepare for a job interview at Leo Technology
✨Know Your User Research Methods
Make sure you brush up on both moderated and unmoderated UX research methods. Be ready to discuss your experience with these techniques and how they can be applied in the healthcare and pharma sectors. This will show that you’re not just familiar with the methods, but that you understand their relevance in this specific context.
✨Showcase Your Analytical Skills
Prepare to talk about how you've analysed client materials in the past. Bring examples of journey maps or personas you've created, and explain how these deliverables have influenced design decisions. This will demonstrate your ability to translate insights into actionable strategies for product and design teams.
✨Understand the Business Objectives
Familiarise yourself with the business objectives of the digital agency you're interviewing with. Think about how user needs align with these goals and be prepared to discuss how you can bridge the gap between user behaviour and business strategy. This shows that you’re not just a researcher, but a strategic thinker.
✨Be Curious and Ask Questions
During the interview, don’t hesitate to ask questions about the role, the team, and the projects you'll be working on. This reflects your curiosity and eagerness to dig deeper into user behaviour, which is crucial for a UX Researcher. Plus, it helps you gauge if the company culture aligns with your values.
