Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the delivery department, manage resources, and support project teams in a dynamic digital agency.
- Company: Join a Brighton-based digital agency specialising in innovative solutions for the medical and pharma sectors.
- Benefits: Enjoy a hybrid work setup with flexibility, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a critical role that shapes the future of digital delivery while fostering an inclusive culture.
- Qualifications: 5+ years in agency resource management, experience in health/pharma, and strong project management skills required.
- Other info: This is a 15-month fixed-term contract with a start date of May 1st, 2025.
The predicted salary is between 60000 - 80000 £ per year.
Role Summary
- Job Title – Head of Delivery (15 month fixed term contract)
- Contract Details – May 1st 2025 to July 31st 2026
- Salary – 70,000–80,000 p/a
- Industry – Digital Agency
- Working Set–Up – Hybrid (heavily remote with occasional travel to Brighton office required – please only apply for this role if you're within a 2 hour commute of Brighton)
- Interview process – 3 stage
- Start date – 1st May 2025
The Role
Leo Technology are working with a Brighton–based Digital Agency who specialise in providing digital, marketing, research, and design solutions to the medical and pharma industries. As their Head of Delivery gears up for her maternity leave, they're looking to onboard an experienced Delivery Lead to cover her while she's away. This is a critical temporary hire for the business, and the successful candidate will be responsible for a plethora of tasks, including, but not limited to:
- Management of the delivery department as an organisation lead, creating the department strategy and shaping the function by building efficient processes and introducing new methodologies
- Pipeline resource planning
- Team line management, mentoring and training
- Contractor set up, management and creating/overseeing Works Appendices (as required)
- Working closely with SLT on company and department objectives quarterly
- New business support including prospect meeting attendance (where necessary), providing timelines and costings and inputting into sales materials
For this position, I am looking to speak with people who have a minimum of 5 years' experience in agency–wide resource management who come equipped with a growth mindset. You will be overseeing, managing, and supporting the delivery team of Project Managers, Scrum Masters, and contractors, whilst working effectively with other departments. You will also be the first point of contact for client escalations when it involves anything delivery–focused.
The Person
- Experience working in health and pharmaceutical organisations
- Experience delivering a range of small and large digital products and services (covering web, app, platform etc.) and user research
- Detailed understanding of commercials / financial targets
- Working and detailed knowledge of Jira and Project Management tools
- Prior experience working as a hands–on Project Manager (experienced with timeline creation, client management, scoping, estimating, risk management etc.)
- Ability to work under pressure and multi–task
Interview Process:
- Screening Call with Current Head of Delivery (15 minutes)
- Panel Interview
- Final call with CEO
Important Notice
Both Leo Technology and the companies we partner with are incredibly passionate about building environments where people from all backgrounds and walks of life are embraced. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage people from all backgrounds to apply. Leo Technology Limited is acting as an Employment Agency in relation to this vacancy.
Head of Delivery employer: Leo Technology
Contact Detail:
Leo Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Delivery
✨Tip Number 1
Familiarise yourself with the specific methodologies and processes used in delivery management within digital agencies. Understanding frameworks like Agile or Scrum can give you an edge, especially since you'll be overseeing Project Managers and Scrum Masters.
✨Tip Number 2
Network with professionals in the health and pharmaceutical sectors. Attend industry events or webinars to connect with potential colleagues or clients, as this will help you understand their needs and expectations better.
✨Tip Number 3
Prepare to discuss your experience with resource management in detail. Be ready to share specific examples of how you've successfully managed teams and projects, particularly in high-pressure situations, as this role requires strong leadership skills.
✨Tip Number 4
Research the company’s recent projects and achievements. Being knowledgeable about their work will not only impress during interviews but also allow you to tailor your responses to align with their goals and values.
We think you need these skills to ace Head of Delivery
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in agency-wide resource management, particularly in health and pharmaceutical organisations. Emphasise your hands-on project management skills and familiarity with tools like Jira.
Craft a Compelling Cover Letter: Write a cover letter that showcases your growth mindset and ability to manage delivery teams. Mention specific examples of how you've successfully delivered digital products and services in the past.
Highlight Relevant Skills: In your application, clearly outline your experience with pipeline resource planning, team management, and client escalations. This will demonstrate your capability to handle the responsibilities of the Head of Delivery role.
Prepare for Interviews: Research common interview questions for leadership roles in digital agencies. Be ready to discuss your approach to managing teams, handling client escalations, and implementing efficient processes.
How to prepare for a job interview at Leo Technology
✨Showcase Your Experience
Make sure to highlight your experience in agency-wide resource management and your familiarity with the health and pharmaceutical sectors. Prepare specific examples of projects you've led, focusing on your role in delivering digital products and services.
✨Demonstrate Leadership Skills
As the Head of Delivery, you'll be managing a team. Be ready to discuss your leadership style, how you mentor and train team members, and any successful strategies you've implemented to improve team performance and efficiency.
✨Understand the Company’s Objectives
Research Leo Technology and their mission. Be prepared to discuss how your vision aligns with their goals, especially regarding creating inclusive teams and supporting company objectives. This shows your commitment to their values.
✨Prepare for Client Escalation Scenarios
Since you'll be the first point of contact for client escalations, think of potential scenarios that could arise and how you would handle them. This will demonstrate your problem-solving skills and ability to work under pressure.
