Assistant General Manager, Restaurant
Assistant General Manager, Restaurant

Assistant General Manager, Restaurant

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily restaurant operations and ensure exceptional customer experiences.
  • Company: Join a vibrant gastro pub group in Clapham with a fun atmosphere.
  • Benefits: Earn £16/hour, enjoy free meals, discounts, and career growth opportunities.
  • Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
  • Qualifications: 2+ years in management roles, strong communication, and multitasking skills.
  • Other info: Exciting events and a supportive work environment await you!

The predicted salary is between 28800 - 43200 £ per year.

Job Types: Full-time, Permanent

Remuneration and Benefits:

  • Starting Rate of pay: £16.00 per hour
  • 48 hours a week
  • Training and development, with genuine career development opportunities
  • Free meals during each shift
  • 50% off meals for up to four people when not working
  • Annual staff party

Polygon Public House Ltd is a gastro pub group based in Clapham. Since our extensive refurbishment of the Rose & Crown in 2021, we have grown as a destination restaurant serving lunch and dinner every day, and breakfast on weekends. We are regularly booked for private events in the first floor private room, anything from weddings to birthday celebrations and dancing parties. In October 2024 we opened The Ox on Clapham High Street.

As a Floor Manager at The Ox, you will manage the day-to-day operation of the restaurant's service alongside the General Manager. The main purpose of this role is to help manage all aspects of the restaurant, ensuring that every customer has the best possible experience, that team morale is high, and that The Ox standards and values alongside commercial success are achieved. You will ensure that the order of service is being followed, that the appearance of the venue is up to scratch, and also ensure that customers are behaving as respectable guests.

Key Responsibilities:

  • Full accountability of the restaurant when on shift, especially in the General Manager's absence.
  • Help to lead a motivated team to ensure a smooth-running, profitable restaurant.
  • Assist in hiring, training and supervising of full-time and part-time employees.
  • Drive sales within the restaurant.
  • Ensure all financial procedures are adhered to, including Labour and Stock control.
  • Support the General Manager in understanding the local area to recognise marketing opportunities and other competitors.
  • Ensure Health and Safety regulations are strictly observed, recorded and archived.
  • Monitor quality and availability of products and service provided.
  • Hitting agreed Key Performance Indicators (KPIs).
  • Ensure all security procedures are adhered to.
  • Completion of all necessary documentation to company standard.

Responsibilities:

  • Assist the General Manager in overseeing daily operations of the business.
  • Coordinate and manage catering events, ensuring excellent service and customer satisfaction.
  • Assist with food running and bartending as needed.
  • Provide exceptional customer service to guests.
  • Assist in managing inventory and ordering supplies.
  • Train and supervise staff members.
  • Maintain a clean and organised work environment.

Experience:

  • Previous experience in a similar role, such as Manager on Duty or Shift Supervisor in a restaurant.
  • Strong knowledge of catering operations, including food preparation, service, and event planning.
  • Familiarity with bartending techniques and floor order of service.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritise tasks effectively.
  • Detail-oriented with strong organisational skills.

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

Benefits:

  • Bereavement leave
  • Company events
  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • Referral programme
  • Sick pay
  • Store discount

Experience: management: 2 years (minimum)

Assistant General Manager, Restaurant employer: Leo Group

Polygon Public House Ltd is an exceptional employer, offering a vibrant work culture in the heart of Clapham. With a focus on employee growth through training and development opportunities, staff enjoy free meals during shifts and generous discounts for their loved ones. The company fosters a supportive environment where team morale is prioritised, making it an ideal place for those seeking a rewarding career in the hospitality industry.
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Contact Detail:

Leo Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant General Manager, Restaurant

✨Tip Number 1

Network like a pro! Get chatting with folks in the industry, whether it's at local events or online. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show up in person! If you're eyeing a spot at The Ox, pop by and introduce yourself. A friendly face can make a lasting impression, and it shows you're genuinely interested in being part of the team.

✨Tip Number 3

Prepare for the interview like it's a big event! Research the restaurant, understand their values, and think about how your experience aligns with what they need. Confidence is key, so practice your pitch!

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Assistant General Manager, Restaurant

Team Leadership
Customer Service
Staff Training and Supervision
Financial Management
Inventory Management
Event Planning
Communication Skills
Problem-Solving Skills
Attention to Detail
Organisational Skills
Knowledge of Health and Safety Regulations
Multitasking
Catering Operations Knowledge
Bartending Techniques

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Assistant General Manager role. Highlight your relevant experience in restaurant management and any specific achievements that show you can drive sales and lead a team effectively.

Craft a Compelling Cover Letter: Your cover letter should reflect your passion for the hospitality industry and your understanding of what makes a great dining experience. Use it to showcase your personality and how you align with our values at Polygon Public House Ltd.

Showcase Your Leadership Skills: In your application, emphasise your leadership experience. We want to see how you've motivated teams in the past and how you’ve handled challenges in a busy restaurant environment.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Ox!

How to prepare for a job interview at Leo Group

✨Know the Venue Inside Out

Before your interview, make sure you know all about The Ox and its offerings. Familiarise yourself with the menu, the atmosphere, and any recent events or promotions. This shows genuine interest and helps you answer questions more confidently.

✨Showcase Your Leadership Skills

As an Assistant General Manager, you'll need to lead a team effectively. Prepare examples from your past experience where you've successfully managed a team, resolved conflicts, or improved service standards. Be ready to discuss how you can motivate staff and maintain high morale.

✨Understand Financial Procedures

Brush up on your knowledge of financial procedures relevant to restaurant management, such as stock control and budgeting. Be prepared to discuss how you would ensure adherence to these processes and drive sales within the restaurant.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in the role, like handling customer complaints or managing staff schedules, and prepare thoughtful responses that demonstrate your ability to think on your feet.

Assistant General Manager, Restaurant
Leo Group

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