Business Director

Expectations of a Business Director:

• Manages a portfolio of brands.
• Along with Creative Directors and Strategic Planner, sets creative and strategic tone for client account.
• Partners with Senior Planners to develop and implement highly interactive strategic plans for brand.
• Problem solves on high level account and production issues and knows when to involve Managing Director.
• Builds and maintains top level client relationships; acts as key contact to clients; attends all high profile campaign presentations, shoots and edits.
• Oversees annual fee and contract negotiations and other broad budget issues; works closely with Finance on contract and fee proposals; recommends staffing adjustments as necessary based on increase or decrease in annual fee.
• Leads weekly/monthly client revenue tracking and analyses revenue impact on account and agency profitability.
• Manages and facilitates new business pitches when requested by Managing Director.
• Committed to constantly improving our work, and how we work.
• Always on the lookout for opportunities to cross-sell within the Groupe.
• Maintains a sense of discretion and professionalism, representing the Groupe.

Expectations as a member of our community:

• You believe passionately in the power of creativity to bring change to the world.
• Your ideas and your voice will be heard, respected and protected with passion.
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated.
• The true value of a community is that we bring out the best in each other.

Expectations as a team leader:

• You will learn that we prefer not to hire our leaders, but to grow them.
• Your primary goal will be to nurture the next generation of leaders.
• You will reflect our “People First” ethos, where we believe that the best work can only come from a team that feels happy, secure and motivated, with a clarity of purpose.
• You understand that humility and kindness are equal in importance to daring and initiative.
• You value diversity, equality and inclusivity, not because it’s fashionable but because it’s obvious.
• In your role, you will specifically be expected to:

• Provide leadership and professional development to department staff.
• Mentor and train team members, write performance reviews, and allocate work.
• Monitor teams to deliver beyond client’s expectations.
• Motivate your team, and be the glue that keeps teams going.
• Set goals and KPIs for each team member, and work with them to achieve these.

Special requirements:

• Required 10+ years account/digital/production experience in a creative advertising agency.
• Deep understanding of digital production steps and processes – responsible for high level digital communication to clients.
• Capable of writing a thoughtful interactive business strategy presentation dissecting a client’s platform, mobile and social landscape, highlighting current trends in digital, media, technology and advertising that may be utilized to grow their business.
• Lives the interactive ecosystem (truly born of Digital), understands how social, mobile, experiential, search, etc. all co-exist.
• Able to effectively interpret and lead regarding measurement reporting, whether regarding standard or rich media advertising or social.
• Rallies behind interactive briefs and pushes clients and creatives to explore new interactive projects.
• Ability to work under pressure and meet deadlines in a fast-paced creative environment.
• Effective negotiation and problem-solving skills required.
• Strong financial understanding of budgeting, estimating and agency profitability.
• A demonstrated track record of gaining trust and respect by consistently demonstrating sound critical thinking skills and maintaining composure in stressful situations.
• Exceptional written and verbal communication skills with the ability to communicate with all levels of employees.
• Highly organized with a keen sense of attention to detail.
• Exceptional initiative and follow through skills.