At a Glance
- Tasks: Assist with customer service, process orders, and manage equipment logistics.
- Company: Join Lenses For Hire, a vibrant team in Maidenhead.
- Benefits: Enjoy weekdays only, 20 days holiday, and free use of company gear.
- Other info: Full training provided and potential for permanent role.
- Why this job: Perfect for organised individuals who love photography and want to grow.
- Qualifications: Reliability and organisation are key; photography interest is a bonus.
The predicted salary is between 21000 - 22000 £ per year.
We're looking for an organised and reliable person to join our team at Lenses For Hire in Maidenhead.
Location: Maidenhead (fully on-site)
Working Hours: Monday–Friday, 9am–3pm
Salary: £21,000 - £22,000
Contract: 12-month fixed-term contract with potential to become permanent
The role includes:
- Customer service by phone and email
- Processing bookings and orders
- Preparing equipment
- Picking, packing and dispatching orders
- Organising returns and courier collections
Full training provided. An interest in photography or videography is a bonus, but not essential.
Benefits include:
- No weekends
- Pension scheme
- 20 days holiday plus bank holidays
- Usually 2 weeks off over Christmas
- Free use of company equipment when available
Applications close: Sunday 5th July 2026.
To apply, email your CV and a short introduction to: Please use the subject line: Job Application
Please share if you know someone who might be a great fit.
Operations & Customer Service Assistant in Reading employer: lensesforhire.co.uk
At Lenses For Hire, we pride ourselves on fostering a supportive and dynamic work environment in Maidenhead, where our Operations & Customer Service Assistants can thrive. With a focus on employee well-being, we offer a range of benefits including a pension scheme, generous holiday allowance, and the unique opportunity to use our photography equipment. Join us for a fulfilling career with potential for growth, all while enjoying a balanced work-life schedule with no weekend shifts.
StudySmarter Expert Advice🤫
We think this is how you could land Operations & Customer Service Assistant in Reading
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like lensesforhire.co.uk.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like lensesforhire.co.uk. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Operations & Customer Service Assistant in Reading
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to lensesforhire.co.uk.
How to prepare for a job interview at lensesforhire.co.uk
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in lensesforhire.co.uk's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services lensesforhire.co.uk offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
