HCS PNC Service Engineer

Lenovo is a global technology powerhouse with a revenue of US$69 billion, ranked #196 in the Fortune Global 500. The company serves millions of customers in 180 markets and is dedicated to delivering Smarter Technology for All through a suite of AI‑enabled devices, infrastructure, software, solutions, and services.

Lenovo Hybrid Cloud Services (HCS) Professional Services team is seeking a proactive Power and Cooling (PNC) Service Engineer to oversee water treatment and quality compliance for mission‑critical data center secondary cooling water systems that support Direct Liquid Cooling (DLC) to high‑performance servers. This role ensures that all water used in cooling operations meets operational and environmental standards, driving optimal system efficiency and highest reliability. You will be a part of the Power and Cooling team of Lenovo’s Solutions and Services Group (SSG). The position requires 50% travel and will involve frequent visits to customer locations to manage multiple projects concurrently.

• Monitor and manage chemical treatment for secondary cooling water systems to control scale inhibition, corrosion, and biological growth.
• Conduct quarterly sampling and field testing of water for biological growth, interpret results, and take appropriate action to maintain system compliance.
• Maintain proper water chemistry to ensure system longevity, performance, energy efficiency, and environmental safety.
• Establish third‑party partnerships with qualified vendors to provide global support for water quality and compliance efforts.
• Liaise with Lenovo labs to monitor and present diagnostics, including recommendations for resolving customer water quality issues.
• Evaluate and optimize vendor performance for outsourced water treatment services.
• Use comprehensive knowledge of DLC system cooling components to troubleshoot and resolve operational issues.
• Perform preventative maintenance activities such as fluid filter replacement as recommended by manufacturers and Lenovo consultants.

• At least 2 years of experience in water quality management or environmental compliance, with additional experience in industrial or data center cooling or HVAC water treatment.
• Competent knowledge of Environmental Science, Mechanical Engineering, Chemistry, Water Resources, or a related field.
• Certifications such as Certified Water Technologist or OSHA 30 are advantageous.
• Knowledge of high‑performance computing systems.
• Expertise in water chemistry for industrial cooling systems.
• Familiarity with building management systems and water monitoring technologies.
• Proven ability to manage contractors and coordinate cross‑functional teams.
• Demonstrated capability to work across a wide range of stakeholders and drive issues to closure.

• An international, gender‑diverse team with a high focus on inclusion.
• Employee Assistance Program covering psychological, legal, and financial consultancy.
• Participation in sustainable initiatives such as CO2 offsetting, asset recovery, and Lenovo Certified Refurbished programs.
• Access to internal e‑learning development platforms for personal and professional growth.
• Mentorship programs and additional employee benefits.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, or basis of disability or any federal, state, or local protected class.