At a Glance
- Tasks: Lead strategic initiatives and enhance customer success across Europe and META.
- Company: Join Lenovo, a global tech powerhouse with a commitment to innovation.
- Benefits: Flexible work environment, professional development, and an attractive compensation package.
- Other info: Diverse and inclusive culture with opportunities for growth.
- Why this job: Shape the future of technology while driving impactful business outcomes.
- Qualifications: 8+ years in strategy or customer success with strong analytical skills.
The predicted salary is between 90000 - 110000 £ per year.
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets.
Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services.
Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere.
Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere.
To find out more visit www. lenovo. com, and read about the latest news via our Story Hub.
Lenovo is currently looking for a Director Strategy Customer Success – ISO Global Accounts for Europe and META.
You will act as a strategic partner and execution leader for the Europe and META Global Accounts organization.
In this role, you help translate strategy into measurable business outcomes while strengthening customer success and business performance across the region.
You collaborate closely with regional leadership and global cross-functional teams to drive strategic initiatives, improve execution, and support sustainable growth.
This role combines strategic thinking, operational discipline, and customer-focused leadership.
- What You’ll Do
- Partner with the Executive Director to shape and execute the Europe and META Global Accounts strategic roadmap
- Translate corporate priorities into regional initiatives with clear objectives, governance, and measurable outcomes
- Lead business planning cycles (annual and quarterly), including growth strategies and investment recommendations
- Strengthen executive engagement with priority Global Accounts and improve customer retention, satisfaction, and expansion
- Build executive dashboards and analyze pipeline performance, revenue trends, and customer adoption metrics
- Drive cross-functional transformation programs across Sales, Services, Marketing, Finance, HR, and Operations
- Prepare executive-level presentations, coordinate leadership forums, and support strategic decision-making
- What You’ll Need
- Bachelor’s degree in Business, Economics, Finance, or related discipline
- 8+ years in strategy, consulting, customer success, sales leadership, or business operations
- Proven track record leading complex cross-functional strategic initiatives in a global or matrix environment
- Strong analytical and financial acumen, including experience with business intelligence and performance reporting tools
- Excellent executive communication and presentation skills, with the ability to influence senior stakeholders
- Customer-focused approach with experience supporting enterprise or Global Accounts organizations
- Fluency in English required; additional European language skills are an advantage
- What Lenovo Offers
- A multitude of professional and personal development opportunities.
- A very open and flexible work environment within one of the most forwarding thinking IT companies.
- Very flat structures, fast decision-making processes and a constant focus on customer requirements.
- An international team with a high focus on diversity inclusion.
- Attractive compensation package
• …and a lot of fun: We like to celebrate our successes!
Lenovo’s inclusive culture is shaped by strong voices and real stories—discover our Women@Lenovo here: https://www. youtube. com/watch?v=Zwcbx S0KS-w and see why our workplace is proudly recognized with the Kununu Top Company award for the fifth year in a row: https://www. kununu. com/de/lenovo-deutschland1
At Lenovo we are proud to be an equal opportunity company. This vacancy certainly applies for people with disabilities, too.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
#J-18808-Ljbffr
Director Strategy & Customer Success – ISO Global Accounts, Europe and META (m/f/d) in Farnborough employer: Lenovo
As a leading employer in the technology sector, we offer a dynamic work environment that fosters innovation and collaboration. Our commitment to employee growth is reflected in our diverse training programs and performance-based rewards, ensuring that your contributions are recognised and celebrated. With a flexible hybrid work model and a focus on maintaining a positive workplace culture, we empower our teams to thrive while making a meaningful impact in the AI landscape across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Director Strategy & Customer Success – ISO Global Accounts, Europe and META (m/f/d) in Farnborough
✨Dive Into Corporate Strategy Communities
Get yourself involved in online communities or forums focused on corporate strategy. Places like LinkedIn groups or specific Slack channels can hook you up with industry insights, trends, and many potential job leads. Don't hesitate to share your thoughts or ask questions; it’ll boost your visibility!
✨Attend Industry Conferences and Events
Keep an eye out for corporate strategy conferences or networking events in your area (or online!). These gatherings are gold mines for meeting hiring managers and making impactful connections. Plus, having a few good conversations can lead to job referrals at companies like Lenovo!
✨Showcase Your Strategy Skills
Create content that showcases your knowledge of corporate strategy—think reports, blogs, or even video discussions. Sharing these on platforms like LinkedIn or Medium can demonstrate your expertise and make you stand out to employers looking for fresh talent.
✨Apply Directly Through Our Website
Don’t forget to apply for the Director Strategy & Customer Success – ISO Global Accounts, Europe and META (m/f/d) position at Lenovo via our website! This shows your genuine interest, and who knows, you might just land that interview in a matter of days. Keep your application focused on how you can add value to their strategy team.
We think you need these skills to ace Director Strategy & Customer Success – ISO Global Accounts, Europe and META (m/f/d) in Farnborough
Some tips for your application 🫡
Show Us Your Strategic Thinking:When crafting your CV and cover letter, highlight your strategic analysis skills. Focus on past experiences where you've effectively assessed market trends or made impactful recommendations. Evidence-based achievements, like improving processes or contributing to significant projects, will help us see your potential for driving corporate strategy at Lenovo.
Tailor Your Narrative:Don’t just send us a generic application! Personalise your cover letter by connecting your experiences and aspirations to Lenovo’s mission and goals. We love seeing candidates who genuinely understand what we do; share how your vision aligns with ours and what you can bring to the table.
Highlight Relevant Academic Credentials:In your CV, make sure to showcase your academic background, especially if you have qualifications in business, economics, or analytics. We appreciate candidates who can back up their skills with relevant degrees or certifications, so don’t be shy about flaunting those achievements!
Utilise Professional Language:While we want you to be yourself, remember that corporate strategy roles demand a level of professionalism in communication. Use clear and concise language in your application materials, ensuring that your ideas come across as well-structured and sophisticated. It’s all about making a great impression right from the written application stage!
How to prepare for a job interview at Lenovo
✨Master the Numbers
Corporate strategy often involves data analysis and financial forecasting. Brush up on your quantitative skills, and be prepared to handle case studies or numerical problems during the interview. We might get questions about how to approach market trends or assess the performance of a hypothetical company — so practice these scenarios!
✨Know Your Frameworks
Familiarity with strategic frameworks like SWOT, PESTLE, or Porter’s Five Forces can set you apart. We should be ready to discuss how we’d apply these tools to real-world business situations — maybe even relating them to Lenovo. This shows we’re not just theory-happy but can articulate our practical application.
✨Engage in Strategic Conversations
In a full-time role like this, it’s crucial to show that we're engaged and informed about current trends in the industry. Keep up with major news and prepare to discuss how recent developments could impact strategic decisions at Lenovo. This will demonstrate our passion and proactive approach to the field.
✨Showcase Relevant Experience
Whether through internships or projects, we should highlight any experience that relates to corporate strategy. Have specific examples ready to talk about how we’ve contributed to strategic growth or improvements. It's about showcasing our unique journey and how it will bring value to Lenovo.
