At a Glance
- Tasks: Oversee and transform business operations while automating processes for efficiency.
- Company: Join Lenkie, a fast-growing fintech helping small businesses thrive.
- Benefits: Competitive salary, stock options, hybrid work, and professional development support.
- Other info: Diverse and inclusive team culture with excellent career growth opportunities.
- Why this job: Make a real impact on small businesses and shape the future of operations.
- Qualifications: 5+ years in operations, tech-savvy, and strong analytical skills.
The predicted salary is between 60000 - 75000 £ per year.
Location: London Hybrid
About us
At Lenkie, we're on a mission to help small businesses turn their bold ambitions into reality. Our lending products make access to capital faster, fairer, and more flexible, enabling SMEs to grow with confidence. We’ve provided millions in funding to hundreds of UK businesses with our loan book growing 4x in 2025 and we’re just getting started. We are a friendly and collaborative team with a fast-paced and high-performing culture. We are headquartered in London but with team members across Nigeria, South Africa and London. We’re backed by top-tier investors and have recently closed a £49M equity and debt Series A investment round to significantly scale the business across the UK in 2026.
About the job
We are seeking a strategic, tech-savvy, and highly organized Business Operations & Automation Manager to both run and transform our business operations. This is a hybrid role split evenly between two critical mandates: overseeing and scaling our core lending operations, and automating and transforming business processes across the entire company. As a senior member of the operations team, you will act as the bridge between day-to-day execution and the future of our operational tech stack. You will be responsible for managing cross-functional projects, ensuring our internal systems can handle our rapid growth, and championing automation to eliminate manual workflows across the business.
Key Responsibilities:
- Operational Oversight: Oversee the day-to-day management of the lending book, ensuring full operational compliance and the seamless execution of fund disbursements and repayments.
- Data Integrity & Reporting: Supervise the data reconciliation process and take ultimate responsibility for the delivery of high-stakes weekly and monthly operational data packs for investors.
- Cross-Functional Management: Act as a key bridge between the Finance, Product, and Account Management teams to align core operations with broader business goals.
- Process Automation & Transformation: Identify, design, and implement automated workflows across the entire company to eliminate manual bottlenecks, maximizing speed and efficiency.
- Systems Architecture & Integration: Evaluate, implement, and integrate internal tools, low-code/no-code platforms, and software to drive company-wide productivity and ensure data integrity.
- Continuous Improvement: Utilize operational data and insights to proactively uncover inefficiencies, transforming legacy manual processes into scalable, automated workflows.
Qualifications/required skills
- Minimum 5+ years of experience in operations, with at least 2 years in a management or lead role.
- Experience working within a financial services firm or a fintech startup is highly preferred.
- Tech-savvy with experience using AI and automation tools to transform business processes.
- Strong proficiency in Excel and experience with data visualization tools (e.g., Tableau, PowerBI, or Looker).
- Exceptional analytical and problem-solving skills with a keen attention to detail.
- Proven ability to document processes and implement system improvements.
- Excellent communication skills, with the ability to translate operational data into clear insights for stakeholders.
- Experience working in a small, fast-paced team and a willingness to take ownership of diverse tasks.
- A passion for the fintech space and helping small businesses succeed.
How we reward performance
- Competitive salary and employee stock options.
- Hybrid working environment, with 3 days per week in our London office.
- Opportunity to accelerate your career at a fast-growing startup.
- Professional development support to enhance your skills and career growth.
- Regular team and company socials.
- Opportunity to make a big impact in the lives of small business owners globally.
We’re building a diverse, inclusive and supportive team where everyone can do their best work. We welcome applications from people of all backgrounds, experiences and perspectives, and we do not discriminate on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. If you require any reasonable adjustments during the recruitment process, please let us know.
If you would like to apply for this role please send a CV and any other relevant information you want to share to .
Business Operations & Automation Manager in Slough employer: Lenkie
At Lenkie, we pride ourselves on being an exceptional employer, offering a dynamic and collaborative work environment in the heart of London. Our hybrid model promotes work-life balance while providing ample opportunities for professional growth within a fast-paced fintech startup. With competitive salaries, employee stock options, and a commitment to diversity and inclusion, we empower our team members to make a meaningful impact on the lives of small business owners globally.
StudySmarter Expert Advice🤫
We think this is how you could land Business Operations & Automation Manager in Slough
✨Tip Number 1
Network like a pro! Reach out to people in the fintech space, especially those who work at Lenkie or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in operations and automation. When you get the chance to chat with someone from the team, share how you've transformed processes in the past.
✨Tip Number 3
Be proactive! If you see any areas where Lenkie could improve its operations or automation, mention them during your conversations. This shows you're already thinking about how to add value to their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Lenkie family.
We think you need these skills to ace Business Operations & Automation Manager in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Business Operations & Automation Manager. Highlight your experience in operations and any tech-savvy skills you have, especially those related to automation and financial services.
Showcase Your Achievements:Don’t just list your responsibilities; show us what you've achieved! Use numbers and specific examples to demonstrate how you've improved processes or contributed to team success in previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about fintech and how your skills align with our mission to help small businesses. Keep it engaging and personal.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Lenkie
✨Know Your Numbers
As a Business Operations & Automation Manager, you'll be dealing with data and metrics regularly. Brush up on your financial knowledge and be ready to discuss key performance indicators relevant to lending operations. This shows you understand the business's heartbeat.
✨Showcase Your Tech Savvy
Since this role requires a tech-savvy individual, come prepared to discuss specific automation tools or software you've used in the past. Highlight any experience with AI or low-code/no-code platforms, as this will demonstrate your ability to drive efficiency and innovation.
✨Prepare for Cross-Functional Scenarios
Expect questions about how you would manage cross-functional projects. Think of examples where you've successfully collaborated with different teams, like Finance or Product, to achieve a common goal. This will illustrate your ability to bridge gaps and align operations with broader business objectives.
✨Emphasise Continuous Improvement
Be ready to discuss how you've identified inefficiencies in previous roles and transformed manual processes into automated workflows. Share specific examples that highlight your analytical skills and attention to detail, as these are crucial for driving operational excellence.
