At a Glance
- Tasks: Oversee and transform business operations while automating processes for efficiency.
- Company: Join Lenkie, a fast-growing fintech helping small businesses thrive.
- Benefits: Competitive salary, stock options, hybrid work, and professional development support.
- Other info: Diverse and inclusive team culture with opportunities for growth.
- Why this job: Make a real impact on small businesses and accelerate your career in a dynamic environment.
- Qualifications: 5+ years in operations, tech-savvy, and strong analytical skills required.
The predicted salary is between 60000 - 75000 € per year.
Location: London Hybrid
About us
At Lenkie, we're on a mission to help small businesses turn their bold ambitions into reality. Our lending products make access to capital faster, fairer, and more flexible, enabling SMEs to grow with confidence. We’ve provided millions in funding to hundreds of UK businesses with our loan book growing 4x in 2025 and we’re just getting started. We are a friendly and collaborative team with a fast-paced and high-performing culture. We are headquartered in London but with team members across Nigeria, South Africa and London. We’re backed by top-tier investors and have recently closed a £49M equity and debt Series A investment round to significantly scale the business across the UK in 2026.
About the job
We are seeking a strategic, tech-savvy, and highly organized Business Operations & Automation Manager to both run and transform our business operations. This is a hybrid role split evenly between two critical mandates: overseeing and scaling our core lending operations, and automating and transforming business processes across the entire company. As a senior member of the operations team, you will act as the bridge between day-to-day execution and the future of our operational tech stack. You will be responsible for managing cross-functional projects, ensuring our internal systems can handle our rapid growth, and championing automation to eliminate manual workflows across the business.
Key Responsibilities:
- Operational Oversight: Oversee the day-to-day management of the lending book, ensuring full operational compliance and the seamless execution of fund disbursements and repayments.
- Data Integrity & Reporting: Supervise the data reconciliation process and take ultimate responsibility for the delivery of high-stakes weekly and monthly operational data packs for investors.
- Cross-Functional Management: Act as a key bridge between the Finance, Product, and Account Management teams to align core operations with broader business goals.
- Process Automation & Transformation: Identify, design, and implement automated workflows across the entire company to eliminate manual bottlenecks, maximizing speed and efficiency.
- Systems Architecture & Integration: Evaluate, implement, and integrate internal tools, low-code/no-code platforms, and software to drive company-wide productivity and ensure data integrity.
- Continuous Improvement: Utilize operational data and insights to proactively uncover inefficiencies, transforming legacy manual processes into scalable, automated workflows.
Qualifications/required skills
- Minimum 5+ years of experience in operations, with at least 2 years in a management or lead role.
- Experience working within a financial services firm or a fintech startup is highly preferred.
- Tech-savvy with experience using AI and automation tools to transform business processes.
- Strong proficiency in Excel and experience with data visualization tools (e.g., Tableau, PowerBI, or Looker).
- Exceptional analytical and problem-solving skills with a keen attention to detail.
- Proven ability to document processes and implement system improvements.
- Excellent communication skills, with the ability to translate operational data into clear insights for stakeholders.
- Experience working in a small, fast-paced team and a willingness to take ownership of diverse tasks.
- A passion for the fintech space and helping small businesses succeed.
How we reward performance
- Competitive salary and employee stock options.
- Hybrid working environment, with 3 days per week in our London office.
- Opportunity to accelerate your career at a fast-growing startup.
- Professional development support to enhance your skills and career growth.
- Regular team and company socials.
- Opportunity to make a big impact in the lives of small business owners globally.
We’re building a diverse, inclusive and supportive team where everyone can do their best work. We welcome applications from people of all backgrounds, experiences and perspectives, and we do not discriminate on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. If you require any reasonable adjustments during the recruitment process, please let us know.
If you would like to apply for this role please send a CV and any other relevant information you want to share to.
Business Operations & Automation Manager in London employer: Lenkie
Lenkie is an exceptional employer that fosters a friendly and collaborative work culture, ideal for those looking to make a meaningful impact in the fintech space. With a competitive salary, employee stock options, and a hybrid working environment, employees are empowered to grow their careers while contributing to the success of small businesses globally. The company prioritises professional development and offers unique opportunities to transform business operations through innovative automation strategies.
StudySmarter Expert Advice🤫
We think this is how you could land Business Operations & Automation Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Business Operations & Automation Manager. Highlight your experience with automation tools and operational oversight.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Business Operations & Automation Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Business Operations & Automation Manager. Highlight your experience in operations and any tech-savvy skills you have that align with our mission at Lenkie.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you've improved processes or driven results in previous roles, especially in fintech or financial services.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for helping small businesses and explain why you're excited about the opportunity at Lenkie. Make it personal and engaging to grab our attention.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Lenkie
✨Know Your Numbers
As a Business Operations & Automation Manager, you'll need to be comfortable with data. Brush up on key metrics related to lending operations and be ready to discuss how you've used data to drive decisions in your previous roles.
✨Showcase Your Tech Savvy
This role requires a strong understanding of automation tools and tech stacks. Be prepared to share specific examples of how you've implemented technology solutions in past positions, especially in a fast-paced environment.
✨Bridge the Gap
Since this position involves cross-functional management, think about how you can demonstrate your ability to collaborate with different teams. Prepare anecdotes that highlight your experience working with finance, product, and account management teams.
✨Continuous Improvement Mindset
The company values transformation and efficiency. Come equipped with ideas on how you would approach process automation and improvement. Discuss any past experiences where you successfully identified inefficiencies and implemented solutions.
