At a Glance
- Tasks: Transform business operations and automate processes to drive efficiency.
- Company: Join Lenkie, a fast-growing fintech helping small businesses thrive.
- Benefits: Competitive salary, stock options, hybrid work, and professional development.
- Other info: Diverse and inclusive team culture with opportunities for growth.
- Why this job: Make a real impact on small businesses while advancing your career in fintech.
- Qualifications: Experience in financial services or fintech, strong tech skills, and excellent communication.
The predicted salary is between 60000 - 80000 £ per year.
At Lenkie, we're on a mission to help small businesses turn their bold ambitions into reality. Our lending products make access to capital faster, fairer, and more flexible, enabling SMEs to grow with confidence. We’ve provided millions in funding to hundreds of UK businesses with our loan book growing 4x in 2025 and we’re just getting started.
We are headquartered in London but with team members across Nigeria, South Africa and London. We’re backed by top-tier investors and have recently closed a £49M equity and debt Series A investment round to significantly scale the business across the UK in 2026.
We are seeking a strategic, tech-savvy, and highly organized Business Operations & Automation Manager to both run and transform our business operations. This is a hybrid role split evenly between two critical mandates: overseeing and scaling our core lending operations, and automating and transforming business processes across the entire company.
You will be responsible for managing cross-functional projects, ensuring our internal systems can handle our rapid growth, and championing automation to eliminate manual workflows across the business.
- Oversee the day-to-day management of the lending book, ensuring full operational compliance and the seamless execution of fund disbursements and repayments.
- Data Integrity & Reporting: Supervise the data reconciliation process and take ultimate responsibility for the delivery of high-stakes weekly and monthly operational data packs for investors.
- Cross-Functional Management: Act as a key bridge between the Finance, Product, and Account Management teams to align core operations with broader business goals.
- Process Automation & Transformation: Identify, design, and implement automated workflows across the entire company to eliminate manual bottlenecks, maximizing speed and efficiency.
- Evaluate, implement, and integrate internal tools, low-code/no-code platforms, and software to drive company-wide productivity and ensure data integrity.
- Utilize operational data and insights to proactively uncover inefficiencies, transforming legacy manual processes into scalable, automated workflows.
Experience working within a financial services firm or a fintech startup is highly preferred. Tech-savvy with experience using AI and automation tools to transform business processes. Strong proficiency in Excel and experience with data visualization tools (e.g., Tableau, PowerBI, or Looker). Excellent communication skills, with the ability to translate operational data into clear insights for stakeholders. A passion for the fintech space and helping small businesses succeed.
How we reward performance:
- Competitive salary and employee stock options.
- Hybrid working environment, with 3 days per week in our London office.
- Opportunity to accelerate your career at a fast-growing startup.
- Professional development support to enhance your skills and career growth.
- Opportunity to make a big impact in the lives of small business owners globally.
We’re building a diverse, inclusive and supportive team where everyone can do their best work. We welcome applications from people of all backgrounds, experiences and perspectives, and we do not discriminate on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
Business Operations & Automation Manager in City of London employer: Lenkie
At Lenkie, we pride ourselves on being an exceptional employer, offering a dynamic hybrid working environment that fosters innovation and collaboration. Our commitment to employee growth is evident through competitive salaries, stock options, and professional development support, all while making a meaningful impact on the lives of small business owners. Join our diverse and inclusive team in London, where your contributions will help shape the future of fintech and empower SMEs to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Business Operations & Automation Manager in City of London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Lenkie. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Business Operations & Automation Manager in City of London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Lenkie.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Lenkie's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Lenkie
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Lenkie.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Lenkie will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Lenkie employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
