At a Glance
- Tasks: Oversee and transform business operations while automating processes for efficiency.
- Company: Join Lenkie, a fast-growing fintech helping small businesses thrive.
- Benefits: Competitive salary, stock options, hybrid work, and professional development support.
- Other info: Diverse and inclusive team culture with opportunities for growth.
- Why this job: Make a real impact on small businesses and accelerate your career in a dynamic environment.
- Qualifications: 5+ years in operations, tech-savvy, and strong analytical skills required.
The predicted salary is between 60000 - 80000 £ per year.
About us
At Lenkie, we’re on a mission to help small businesses turn their bold ambitions into reality. Our lending products make access to capital faster, fairer, and more flexible, enabling SMEs to grow with confidence. We’ve provided millions in funding to hundreds of UK businesses with our loan book growing 4x in 2025 and we’re just getting started. We are a friendly and collaborative team with a fast‑paced and high‑performing culture. We are headquartered in London but with team members across Nigeria, South Africa and London. We’re backed by top‑tier investors and have recently closed a £49M equity and debt Series A investment round to significantly scale the business across the UK in 2026.
About the job
We are seeking a strategic, tech‑savvy, and highly organized Business Operations & Automation Manager to both run and transform our business operations. This is a hybrid role split evenly between two critical mandates: overseeing and scaling our core lending operations, and automating and transforming business processes across the entire company. As a senior member of the operations team, you will act as the bridge between day‑to‑day execution and the future of our operational tech stack. You will be responsible for managing cross‑functional projects, ensuring our internal systems can handle our rapid growth, and championing automation to eliminate manual workflows across the business.
Key Responsibilities
- Operational Oversight: Oversee the day‑to‑day management of the lending book, ensuring full operational compliance and the seamless execution of fund disbursements and repayments.
- Data Integrity & Reporting: Supervise the data reconciliation process and take ultimate responsibility for the delivery of high‑stakes weekly and monthly operational data packs for investors.
- Cross‑Functional Management: Act as a key bridge between the Finance, Product, and Account Management teams to align core operations with broader business goals.
- Process Automation & Transformation: Identify, design, and implement automated workflows across the entire company to eliminate manual bottlenecks, maximizing speed and efficiency.
- Systems Architecture & Integration: Evaluate, implement, and integrate internal tools, low‑code/no‑code platforms, and software to drive company‑wide productivity and ensure data integrity.
- Continuous Improvement: Utilize operational data and insights to proactively uncover inefficiencies, transforming legacy manual processes into scalable, automated workflows.
Qualifications / Required Skills
- Minimum 5+ years of experience in operations, with at least 2 years in a management or lead role.
- Experience working within a financial services firm or a fintech startup is highly preferred.
- Tech‑savvy with experience using AI and automation tools to transform business processes.
- Strong proficiency in Excel and experience with data visualization tools (e.g., Tableau, PowerBI, or Looker).
- Exceptional analytical and problem‑solving skills with a keen attention to detail.
- Proven ability to document processes and implement system improvements.
- Excellent communication skills, with the ability to translate operational data into clear insights for stakeholders.
- Experience working in a small, fast‑paced team and a willingness to take ownership of diverse tasks.
- A passion for the fintech space and helping small businesses succeed.
How we reward performance
- Competitive salary and employee stock options.
- Hybrid working environment, with 3 days per week in our London office.
- Opportunity to accelerate your career at a fast‑growing startup.
- Professional development support to enhance your skills and career growth.
- Regular team and company socials.
- Opportunity to make a big impact in the lives of small business owners globally.
We’re building a diverse, inclusive and supportive team where everyone can do their best work. We welcome applications from people of all backgrounds, experiences and perspectives, and we do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. If you require any reasonable adjustments during the recruitment process, please let us know.
If you would like to apply for this role please send a CV and any other relevant information you want to share to careers@lenkie.com.
Business Operations & Automation Manager London employer: Lenkie Inc.
At Lenkie, we pride ourselves on being an exceptional employer, offering a dynamic and collaborative work environment in the heart of London. Our commitment to employee growth is evident through competitive salaries, stock options, and professional development support, all while fostering a culture that values diversity and inclusion. Join us to make a meaningful impact on small businesses and accelerate your career in a fast-growing fintech startup.
StudySmarter Expert Advice🤫
We think this is how you could land Business Operations & Automation Manager London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Business Operations & Automation Manager. Highlight your experience with automation tools and data management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Business Operations & Automation Manager London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Business Operations & Automation Manager. Highlight your experience in operations and any tech-savvy skills you have, especially with automation tools. We want to see how you can bring value to our team!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use numbers and specific examples to demonstrate how you've improved processes or driven results in previous roles. This helps us see the impact you could have at Lenkie.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story. Explain why you're passionate about fintech and how your background aligns with our mission to help small businesses. We love hearing about your journey and what motivates you!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Lenkie Inc.
✨Know Your Numbers
As a Business Operations & Automation Manager, you'll need to demonstrate your analytical skills. Brush up on key metrics related to lending operations and be ready to discuss how you've used data to drive decisions in the past.
✨Showcase Your Tech Savvy
Familiarise yourself with automation tools and low-code/no-code platforms. Be prepared to share specific examples of how you've implemented technology to streamline processes and improve efficiency in previous roles.
✨Bridge the Gap
Highlight your experience in cross-functional management. Think of examples where you've successfully collaborated with finance, product, or account management teams to align operations with business goals. This will show your ability to act as a bridge within the company.
✨Passion for Fintech
Let your enthusiasm for the fintech space shine through. Research Lenkie's mission and values, and be ready to discuss how your passion aligns with helping small businesses succeed. This will help you connect with the interviewers on a personal level.
