Hybrid Empathetic Mortgage Support Specialist in Glasgow

Hybrid Empathetic Mortgage Support Specialist in Glasgow

Glasgow Full-Time 27000 - 33000 Β£ / year (est.) Home office (partial)
L

At a Glance

  • Tasks: Provide empathetic support and practical solutions to customers in financial difficulty.
  • Company: LendInvest, a leading mortgage provider in the UK.
  • Benefits: Flexible working hours, competitive salary, and supportive team environment.
  • Other info: Join a dynamic team dedicated to helping customers navigate their financial challenges.
  • Why this job: Make a real difference in people's lives while developing your customer service skills.
  • Qualifications: Experience in telephony-based customer service and strong communication skills.

The predicted salary is between 27000 - 33000 Β£ per year.

LendInvest in the United Kingdom is seeking a Customer Support Advisor to be the voice of our company, delivering empathetic support, practical solutions, and high-level care to our customers.

This role suits someone with experience in telephony-based customer service, with the ability to manage sensitive situations, communicate clearly, and help customers facing financial difficulty, while keeping accurate records of interactions.

Hybrid Empathetic Mortgage Support Specialist in Glasgow employer: LendInvest

LendInvest is an exceptional employer, offering a vibrant workplace culture that encourages innovation, collaboration, and enjoyment in our work. With a strong focus on employee growth, we provide comprehensive benefits including a competitive salary, hybrid working options, and extensive professional development opportunities, all while being part of a leading FinTech platform that is transforming property finance in the UK.

L

Contact Details:

LendInvest Recruitment Team

We think you need these skills to ace Hybrid Empathetic Mortgage Support Specialist in Glasgow

Empathy
Telephony-based Customer Service
Communication Skills
Problem-Solving Skills
Record Keeping
Conflict Resolution
Customer Care