LendInvest is seeking a Customer Support Advisor to be the voice of the company, delivering empathetic support, practical solutions and high-quality care to customers in a hybrid working setup.
Ideal candidates will have telephony-based customer service experience, the ability to handle high-stress situations with professionalism, and excellent written and verbal communication. You will support customers facing financial difficulty and ensure accurate record-keeping.
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Empathetic FinTech Mortgage Support Advisor (Hybrid) in Glasgow employer: LendInvest (LSE: LINV)
LendInvest is an exceptional employer, offering a vibrant workplace culture that encourages innovation and collaboration while making property finance accessible to all. With a strong focus on employee growth, competitive benefits including a hybrid working policy, private healthcare, and leadership training, LendInvest fosters an environment where team members can thrive both personally and professionally. Located in the heart of the UKβs FinTech scene, employees enjoy the unique advantage of being part of a rapidly growing company that values diversity and inclusion, ensuring everyone feels a sense of belonging.