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For Companies At a Glance
- Tasks: Support brokers with inbound/outbound calls and web chat, managing leads and applications.
- Company: Join LendInvest, the UK's leading FinTech platform for property finance.
- Benefits: Competitive salary, hybrid work, 25 days holiday, and private healthcare.
- Why this job: Grow your career in business development while making a real impact in property finance.
- Qualifications: Sales or customer service experience preferred; strong people skills essential.
- Other info: Dynamic team culture with opportunities for professional growth and monthly socials.
The predicted salary is between 28800 - 43200 £ per year.
LendInvest is the UK’s leading FinTech platform for property finance. Over the past 17 years, we have grown from just our two founders to a team of over 200 working to make property finance simple for everyone. A workplace culture built around trying new things, getting things done, and having fun while we do it has helped us lend more than £7.5 billion of mortgages, put thousands of new or improved homes into the UK housing market, and successfully launch on the London Stock Exchange. We have big plans to continue growing the business, our products, our technology, and our people.
About Your Work
We are looking for a Business Development Associate to join our established Business Development Team, where we can provide full support and training in the specialist property lending industry. This role provides inbound & outbound telephony and web chat support for the brokers, field-based BDMs and wider team. The position is ideal for someone with lots of enthusiasm who is looking to grow and develop their skills and career within business development. The successful candidate will work with a number of internal stakeholders in a busy environment. Reporting to the Business Development Team Leader you will be responsible for managing incoming leads, including lead qualification and lead capture, through to submitted applications from our borrowers for all of our mortgage lending products. Ideally, you will have previous entry-level mortgage market experience, but this is not essential. This is a permanent opportunity, based on a hybrid working basis at our Glasgow office.
Key Responsibilities
- First line telephony support for mortgage brokers, brokers using our products and providing cover for the telephone lines and web chat
- Managing the enquiries inbox with leads, lead qualification and broker set up
- Maintaining understanding of our products and assisting our brokers in their dealings with us
- Keeping up to date with industry knowledge of the financial services market
- Understanding how our systems and processes work for the mortgage broker journey, ensuring all business is compliant
- Managing mortgage broker relationships
- Maintaining sales data and ensuring that regular reconciliations are carried out to ensure data integrity
- Liaising with our brokers and internal teams to communicate and progress our loan offers
About You
- A background in a sales or customer service role (desirable)
- Excellent attention to detail, planning and organisational skills
- Strong people skills, including the ability to build and manage relationships
- Excellent customer service skills, with an ability to adapt to change and remain motivated
- Previous experience working in a team environment
- Experience working at either a mortgage advisor or a mortgage lender (desirable)
- Recognised mortgage market qualification (CEMAP - desirable)
- Good written and oral communication skills
Benefits & Perks
- Competitive salary + company bonus scheme
- Hybrid working policy
- 25 days holiday (increasing with the length of service)
- Private healthcare
- Enhanced parental leave
- Matched pension contributions up to 4%
- Critical illness cover
- Employee Assistance Programme & Mental Health support
- Life assurance
- Regular performance reviews to promote a culture of growth and development
- Leadership training for managers
- Give as you earn scheme for charitable donations
- Support for attending conferences and professional learning & development
- Discounts via Perkbox
- Cycle to work scheme
- Season ticket loan
- Electric car loan scheme
- Monthly socials & annual offsite
Diversity, Inclusion & Belonging at LendInvest
At LI we believe in bringing your whole selves to work, we are committed to a culture of belonging where individuals can form a genuine community. We are proud to be an equal opportunities employer and are committed to building a team that represents a variety of backgrounds, perspectives and skills.
Business Development Associate in Glasgow employer: LendInvest (LSE: LINV)
Contact Detail:
LendInvest (LSE: LINV) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Associate in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more connections we make, the better our chances of landing that Business Development Associate role.
✨Tip Number 2
Practice your pitch! Whether it's for a phone call or a web chat, being able to clearly communicate your enthusiasm and understanding of property finance will set us apart from the crowd.
✨Tip Number 3
Stay updated on industry trends! Knowing what's happening in the financial services market can give us an edge during interviews. It shows we're proactive and genuinely interested in the field.
✨Tip Number 4
Apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at LendInvest and ready to dive into the exciting world of property finance.
We think you need these skills to ace Business Development Associate in Glasgow
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for business development shine through! We love candidates who are excited about the role and eager to grow with us. A sprinkle of personality can make your application stand out.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the skills and experiences that align with the Business Development Associate role. Highlight any relevant customer service or sales experience, even if it’s not directly in the mortgage market.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that are easy to read and understand, so make sure your key points pop!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at LendInvest (LSE: LINV)
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of LendInvest's products and services. Familiarise yourself with the mortgage market and current trends in property finance. This will not only show your enthusiasm but also help you engage in meaningful conversations during the interview.
✨Show Off Your People Skills
As a Business Development Associate, you'll be interacting with brokers and internal teams regularly. Prepare examples of how you've successfully built relationships in previous roles. Highlight your customer service experience and how you adapt to different personalities and situations.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you had to manage leads or resolve customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, company culture, and growth opportunities. This shows your genuine interest in the role and helps you determine if LendInvest is the right fit for you.