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For Companies At a Glance
- Tasks: Lead customer service efforts and manage branch operations when needed.
- Company: Join a dynamic financial services company committed to growth and development.
- Benefits: Enjoy competitive pay, health benefits, and tuition reimbursement from day one.
- Other info: Flexible hours and opportunities for leadership development await you!
- Why this job: Be a brand ambassador and make a real difference in customer experiences.
- Qualifications: High school diploma or equivalent, plus customer service experience preferred.
The predicted salary is between 20.5 - 26.5 £ per hour.
The role of the Senior Financial Service Representative is a developmental position, whereby you have proven yourself in the Financial Service Representative position and have also expressed interest in continuing to develop and grow. In addition, you will:
- Be a proud brand ambassador
- Be a hands‑on leader, exemplifying great customer service and working through any customer concerns or challenges
- Be the Manager on Duty when Branch Manager/Assistant Branch Manager are unavailable
- Participate in ongoing training to stay up to date on our products and processes
- Adhere to established loss prevention standards
Qualifications
What you should have:
- A high school diploma, GED, or equivalent work experience
- Ability to work a flexible schedule
- 9 months of customer service experience will be an asset
- Availability to work full‑time
Details
Work Location: 2942 Finch Ave E, Suite 106A, Scarborough, ON M1W 2T4
Operating Hours: Monday - Friday 9:00am - 7:00pm, Saturday 9:00am - 5:00pm
Wages: $20.50 - $26.50 per hour (base hourly range represents the low and high end of the anticipated hourly range for this position based on the provincial average)
All full‑time employees are eligible for the following benefits, starting on day one: Paid Time Off, Medical, Dental, Vision, Life Insurance, Disability, and other voluntary coverages. You will also be eligible to participate in our RRSP/DPSP program once you have completed 3 months of employment with a company match. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
Posting closes at 5pm ET
EEO Statement
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money®, LendDirect®, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
Posting Title (External Posting) Senior Financial Service Representative - Office 1602 in Scarborough employer: LendDirect Corp.
Contact Detail:
LendDirect Corp. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Posting Title (External Posting) Senior Financial Service Representative - Office 1602 in Scarborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services industry and let them know you're on the hunt for a Senior Financial Service Representative role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common interview questions for customer service roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show off your brand ambassador skills! During interviews, highlight your customer service experience and how you've handled challenges in the past. Make sure to convey your passion for the company and its values—this will set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and are ready to take the next step in your career.
We think you need these skills to ace Posting Title (External Posting) Senior Financial Service Representative - Office 1602 in Scarborough
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've handled challenges and provided great service, as this is key for the Senior Financial Service Representative role.
Be a Brand Ambassador: In your written application, express your enthusiasm for being a proud brand ambassador. Share any experiences where you’ve represented a brand positively, as we value that spirit at StudySmarter.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific responsibilities and qualifications mentioned in the job description. This shows us you’re genuinely interested in the position.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at LendDirect Corp.
✨Know Your Stuff
Make sure you’re familiar with the company’s products and services. Brush up on their customer service philosophy and any recent news about them. This shows you’re genuinely interested and prepared.
✨Showcase Your Experience
Be ready to discuss your previous customer service roles. Highlight specific examples where you’ve handled challenges or gone above and beyond for a customer. This will demonstrate your capability as a hands-on leader.
✨Emphasise Flexibility
Since the role requires a flexible schedule, be clear about your availability. Mention any past experiences where you adapted to changing schedules or took on extra responsibilities when needed.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about ongoing training opportunities or how success is measured in the role. This shows you’re keen on growth and development within the company.