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- Tasks: Deliver exceptional customer service and guide clients through the loan process.
- Company: Join LendDirect, a leader in consumer finance with over 50 years of experience.
- Benefits: Enjoy competitive pay, health benefits, paid time off, and career development opportunities.
- Other info: Dynamic team environment with opportunities for rapid career advancement.
- Why this job: Make a real difference in people's lives while growing your career in finance.
- Qualifications: Passion for customer service and a willingness to learn; sales experience is a plus.
The predicted salary is between 30000 - 40000 ÂŁ per year.
If you're seeking more than just a job, join LendDirect and kickstart your career! Are you ready to make a difference in the world of consumer finance? At LendDirect, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued.
As a Financial Service Representative, you’ll be at the heart of our customer experience—delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job—it’s a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let’s achieve success together!
- Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
- Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
- Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
- Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
- Learn and Grow: Participate in a hands‑on training program with one‑on‑one mentoring to build your skills and confidence.
- Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.
This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.
We’re looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast‑paced, team‑oriented environment.
- Customer Focus: A genuine desire to help others and provide top‑tier service in every interaction.
- Sales Mindset: Confidence in promoting products and services that meet customer needs.
- Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
- Problem‑Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
- Adaptability: Willingness to learn new systems and processes in a dynamic environment.
- Team Player: A collaborative spirit with a desire to contribute to team success.
- Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
- Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required—we’ll train the right candidate!
Work Location: 330-100 Cowdray Court, Scarborough, ON M1S 5C8
Operating Hours: Monday - Friday 9:00am - 7:00pm, Saturday 9:00am - 5:00pm
Hourly: $19.00 - $25.00
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the provincial average. The actual base hourly offered for this full‑time position will be determined by various factors, including, but not limited to, location, skills, knowledge, competencies, and experience.
All full‑time employees are eligible for the following benefits, starting on day one: Paid Time Off, Medical, Dental, Vision, Life Insurance, Disability, and other voluntary coverages. You will also be eligible to participate in our RRSP/DPSP program once you have completed 3 months of employment with a company match. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money®, LendDirect®, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline.
Posting Title (External Posting) Financial Service Representative - LendDirect Office 1504 in Scarborough employer: LendDirect Corp.
Contact Detail:
LendDirect Corp. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Posting Title (External Posting) Financial Service Representative - LendDirect Office 1504 in Scarborough
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even former colleagues to let them know you're on the hunt for a Financial Service Representative role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Practice your pitch! When you get that chance to chat with someone from LendDirect, be ready to share why you're passionate about consumer finance and how you can contribute to their team. Confidence is key!
✨Tip Number 3
Stay proactive! Don’t just wait for job openings to pop up. Follow LendDirect on social media and keep an eye on their website for any updates. Engaging with their content can also show your interest!
✨Tip Number 4
Be prepared for interviews! Research common interview questions for customer service roles and think about how your experiences align with what LendDirect is looking for. The more prepared you are, the better you'll shine!
We think you need these skills to ace Posting Title (External Posting) Financial Service Representative - LendDirect Office 1504 in Scarborough
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through! We want to see that you genuinely care about helping others and are excited about the opportunity to grow with us.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the role. Use keywords from the job description to show that you understand what we're looking for in a Financial Service Representative.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on communicating your strengths effectively.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at LendDirect Corp.
✨Know Your Stuff
Before the interview, make sure you understand LendDirect's services and values. Familiarise yourself with their approach to customer service and financial solutions. This will help you demonstrate your genuine interest in the role and how you can contribute to their mission.
✨Showcase Your Sales Skills
As a Financial Service Representative, you'll need to drive sales growth. Prepare examples of how you've successfully promoted products or services in the past. Think about times when you identified customer needs and provided tailored solutions—this will show you're ready to engage customers effectively.
✨Practice Problem-Solving
Expect questions that assess your problem-solving skills. Think of scenarios where you've had to think on your feet or offer creative solutions to customer challenges. Practising these responses will help you feel more confident during the interview.
✨Be a Team Player
LendDirect values collaboration, so be prepared to discuss how you've worked as part of a team in previous roles. Share specific examples of how you contributed to team success and supported your colleagues—this will highlight your adaptability and willingness to learn in a dynamic environment.