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- Tasks: Support the Branch Manager in delivering exceptional customer service and guiding loan processes.
- Company: Join LendDirect, a leading consumer credit lender with over 50 years of expertise.
- Benefits: Enjoy competitive salary, paid time off, health benefits, and tuition reimbursement from day one.
- Other info: Great opportunities for personal development and leadership training await you!
- Why this job: Make a real impact in consumer finance while growing your career in a dynamic team.
- Qualifications: Experience in customer service and a passion for helping others is essential.
The predicted salary is between 47320 - 61880 £ per year.
If you're seeking more than just a job, join LendDirect and kickstart your career! Are you ready to make a difference in the world of consumer finance? At LendDirect, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued.
As an Assistant Branch Manager, you will work alongside the Branch Manager, supporting their efforts to lead the team and deliver exceptional service to both new and existing customers, guiding them through securing the financial solutions they need.
- Foster Branch Growth: Implement marketing strategies, nurture business relationships, and support daily operations to achieve goals.
- Guide Loan Processes: Assist with new and refinanced loans, ensuring compliance while delivering excellent customer service.
- Support Delinquency Management: Address delinquent accounts with care, working to find solutions that benefit both the branch and customers.
- Lead by Example: Set a positive standard for customer service and sales, addressing customer concerns with empathy and professionalism.
- Inspire the Team: Provide coaching, training, and ongoing support to help the team reach their full potential.
- Continue to Evolve: Engage in ongoing training and development, set personal goals, and aim to be a key part of the company’s succession plan.
Qualifications
- Community Impact: Demonstrated ability to make a positive difference in the community by assisting others, whether through customer service, project management, or team support.
- Leadership and Influence: Proven skills in influencing and leading others, with a focus on personal and organizational growth.
- Career Development: Commitment to career advancement, with a history of taking on new challenges and continuous learning.
- Customer Guidance: Experience in guiding clients or stakeholders through various processes, providing support and advice.
- Team Support: Ability to support and contribute to the growth of team members, fostering a collaborative and inclusive environment.
- Educational Background: High School diploma or equivalent; associate or bachelor’s degree is a plus.
- Industry Experience: 1-2 year(s) in the consumer finance, lending, or banking industries preferred.
Work Location: 1585 Markham Rd. Unit 308, Scarborough, ON M1B 2W1
Operating Hours: Monday - Friday 9:00am - 7:00pm, Saturday 9:00 - 5:00pm
Wages: $47,320 - $61,880
The base salary range represents the low and high end of the anticipated salary range for this position based on the provincial average. The actual base salary offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are eligible for the following benefits, starting on day one: Paid Time Off, Medical, Dental, Vision, Life Insurance, Disability, and other voluntary coverages. You will also be eligible to participate in our RRSP/DPSP program once you have completed 3 months of employment with a company match. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
Posting closes: at 5pm ET
Key Words: Customer Service, Loans, Financial Services, Lending, Management, Retail, Office, Sales, Collections, Leadership
EEO Statement: Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money®, LendDirect®, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline.
Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end in @attainfinance.com, @curo.com, @first-heritage.com, @heightsfinance.com, and @cashmoney.ca.
Posting Title (External Posting) Assistant Branch Manager - Branch 1677 in Scarborough employer: LendDirect Corp.
Contact Detail:
LendDirect Corp. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Posting Title (External Posting) Assistant Branch Manager - Branch 1677 in Scarborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening at LendDirect or elsewhere.
✨Tip Number 2
Prepare for interviews by researching LendDirect's values and services. Show us that you understand our mission in consumer finance and how you can contribute to our team. Tailor your responses to highlight your relevant experience!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your leadership skills and customer service experience, as these are key for the Assistant Branch Manager role.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining our dynamic team at LendDirect.
We think you need these skills to ace Posting Title (External Posting) Assistant Branch Manager - Branch 1677 in Scarborough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant Branch Manager role. Highlight your experience in customer service and leadership, as these are key for us at LendDirect.
Showcase Your Community Impact: We love seeing candidates who have made a positive difference in their communities. Share any relevant experiences that demonstrate your commitment to helping others, especially in financial services.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and get straight to the point about your skills and experiences that align with the job description.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at LendDirect Corp.
✨Know Your Stuff
Before the interview, make sure you understand LendDirect's mission and values. Familiarise yourself with their services and how they impact customers. This will help you demonstrate your genuine interest in the role and the company.
✨Showcase Your Leadership Skills
As an Assistant Branch Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully influenced or guided a team. Highlight your ability to inspire others and foster a collaborative environment.
✨Customer Service is Key
LendDirect places a strong emphasis on exceptional customer service. Be ready to discuss how you've handled customer concerns in the past, especially in challenging situations. Use specific examples to illustrate your empathy and professionalism.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.